Scheduling Coordinator

New Horizons In-Home Care•Medford, OR

5d•Onsite

About The Position

The Scheduling Coordinator helps New Horizons In-Home Care deliver comprehensive care and companionship by coordinating, developing, and managing schedules for in-home care clients and employees. The role works collaboratively with other Scheduling Coordinators, Nurse Care Managers, and Human Resources. Caregivers are matched with clients to support the best possible in-home care. The position is onsite and scheduled Friday, Saturday, Monday, and Thursday from 7:30 a.m. to 6:30 p.m.

Requirements

High school diploma or GED.
At least 1 year of administrative experience.
Strong communication skills by phone, in person, and in writing.
Ability to multitask and remain calm in a fast-paced environment while maintaining attention to detail.
Ability to work as a team player in high-stress situations with a positive work ethic.
Proficient computer skills in business applications, including Microsoft Word, Excel, and Internet Explorer.
Typing and data-entry skills; typing speeds over 40 words per minute are helpful.

Nice To Haves

Knowledge of in-home care or the healthcare field; CNA experience is a plus.
Knowledge of scheduling in a healthcare-related field.
Self-starter who can identify opportunities and recommend solutions.

Responsibilities

Match caregivers and clients based on skill level, personality, and availability.
Track client and employee hours.
Fill open shifts.
Assist clients with schedule changes.
Handle employee sick calls.
Assist with client and employee relations.
Maintain excellent documentation and records.