Scheduling Coordinator

Logan A/C & Heat Services•Dayton, OH

40d•Onsite

About The Position

HVAC Installation Scheduling Coordinator – On-Site. This role is for a highly organized individual who can keep residential installations on track from sale through completion. The coordinator will manage customer, installer, sales, logistics, and leadership interactions, while also solving problems and maintaining attention to detail. The ideal candidate is a confident, professional communicator who stays calm under pressure, takes ownership, and enjoys working with people and technology, seeking a career with opportunities for learning and growth.

Requirements

Strong organization and attention to detail
Excellent communication skills
Ability to manage changing priorities
Strong computer skills
Professional, customer-focused approach
Reliable follow-through and problem-solving skills

Nice To Haves

1–3 years of customer service, scheduling, operations, or administrative experience
Experience with Microsoft Outlook, Excel, and Word
HVAC, home services, construction, or scheduling experience

Responsibilities

Build and manage daily HVAC installation schedules.
Communicate with customers and resolve scheduling or installation concerns.
Coordinate with installers, supervisors, sales, logistics, and support teams.
Manage customer records, paperwork, permits, and payments.
Monitor permits and customer balances.
Assist with installer schedules, time-off requests, Saturday availability, and payroll verification.
Identify opportunities to improve scheduling and operational processes.
Participate in an after-hours on-call rotation, approximately one week every two months.