Scheduling Coordinator (Medical/Dental Office)

Franklin Dental Care & Dentures • Franklin, OH

1d • Onsite

About The Position

We are looking for an experienced, highly focused Scheduling Coordinator to own the daily schedule for our busy medical/dental office. This role is dedicated entirely to scheduling — not shared with front desk duties — so we need someone who thrives in a fast-paced clinical environment, stays on task without getting distracted, and can move quickly and accurately under pressure.

Requirements

• Prior experience as a scheduling coordinator, medical/dental scheduler, or similar role in a healthcare setting is required.
• Demonstrated ability to work quickly and precisely in a high-volume scheduling environment.
• Strong ability to stay on task and avoid distraction in a busy, fast-moving office.
• Comfortable with digital scheduling and practice management software.
• Clear, professional phone and written communication skills.
• Dependable and punctual, with a calm, steady approach under pressure.

Responsibilities

• Own the Schedule: Build, manage, and optimize the daily and weekly patient schedule to keep the clinic running efficiently and minimize gaps or overbooking.
• Appointment Management: Schedule, confirm, and reschedule appointments by phone, email, and text, keeping the calendar accurate in real time.
• Recall & Follow-Up: Track patients due for recall or follow-up visits and proactively reach out to keep the schedule full.
• Provider Coordination: Communicate closely with providers and clinical staff to align scheduling with treatment plans, procedure time requirements, and provider availability.
• Problem Solving on the Fly: Quickly adjust the schedule to handle cancellations, no-shows, and last-minute changes without losing composure or momentum.
• Accurate Data Entry: Maintain precise patient records and scheduling notes in our practice management software.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed