Scheduling Coordinator

Cosmetic Physician Partners • Los Angeles, CA

84d • $17 - $28 • Onsite

About The Position

The Scheduling Coordinator will be responsible for coordinating and scheduling patient appointments for pain management services, ensuring optimal clinic flow and provider availability. This role acts as the primary point of contact for patients, guiding them through the booking process and next steps. The coordinator will liaise with healthcare providers, case managers, WSIB representatives, legal offices, and lawyers to ensure timely and accurate scheduling of assessments and follow-ups. Responsibilities include reviewing and processing referrals, maintaining accurate patient records in the EMR system, following up with patients, managing cancellations and waitlists, and ensuring compliance with WSIB guidelines. Administrative support to the clinic team is also required.

Requirements

• Experience with processing insurance claims
• Strong organizational and multitasking skills with attention to detail.
• Excellent communication and interpersonal skills to interact with clients and team members.
• Proficiency in scheduling and EMR software.
• Ability to maintain a professional and positive demeanor in a fast-paced environment.

Nice To Haves

• Proficiency in Korean, Mandarin or Spanish is highly preferred.

Responsibilities

• Coordinate and schedule patient appointments for pain management services, ensuring optimal clinic flow and provider availability
• Act as the primary point of contact for patients, guiding them through the booking process and next steps
• Liaise with healthcare providers, case managers, and WSIB representatives to ensure timely and accurate scheduling of assessments and follow-ups
• Coordinate with legal offices and lawyers who refer patients to the clinic, ensuring smooth intake and communication throughout the scheduling process
• Review and process referrals, ensuring all required documentation and approvals are in place prior to booking
• Maintain accurate and up-to-date patient records within the EMR system
• Follow up with patients regarding upcoming appointments, changes, or required documentation
• Manage cancellations, rescheduling, and waitlists to maximize clinic efficiency
• Ensure compliance with WSIB guidelines, timelines, and clinic protocols
• Provide administrative support to the clinic team as needed

Benefits

• Competitive Compensation Package – Offering a salary that recognizes your skills and experience.
• Health & Dental Benefits – Comprehensive coverage to prioritize your well-being.
• 401(k) Matching – Plan for the future with our generous 401(k) matching program.
• Aesthetic Industry Perks – Enjoy free and discounted services and products.
• Great Culture & People-First Organization – Join a fun, drama-free environment that rewards collaboration and values those who help foster a positive workplace.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed