Scheduling Coordinator

Dental Office • Plano, TX

3d • Onsite

About The Position

Grin Pediatric Dentistry is a well-established, patient-focused pediatric dental practice providing care in a warm, welcoming, family-friendly environment. The Scheduling Coordinator helps create an outstanding patient experience by managing appointments, coordinating treatment schedules, verifying insurance benefits, and serving as a resource for patients and parents. The role is suited to a friendly, organized, motivated person who enjoys working with children and families and thrives in a fast-paced dental office.

The position is based in Plano, Texas. The office is open Monday through Thursday, 7:45 AM to 5:00 PM. Full-time and part-time opportunities are available. The practice describes this as a long-term career opportunity.

Requirements

• At least 1 year of dental front office experience is highly preferred.
• Strong understanding of dental terminology and insurance.
• Excellent computer, organizational, verbal communication, and written communication skills.
• Professional, positive, and team-oriented attitude.
• Warm, friendly, and approachable manner.
• Positive and confident communication style.
• Strong attention to detail and ability to multitask and manage time effectively.
• Proactive, dependable, and reliable approach.
• Collaborative mindset and receptiveness to feedback.
• Commitment to continuous improvement and willingness to go above and beyond for patients and teammates.

Nice To Haves

• At least 1 year of dental front office experience.

Responsibilities

• Answer incoming phone calls professionally and efficiently.
• Schedule and coordinate patient appointments.
• Greet, check in, and check out patients and families.
• Verify insurance benefits and communicate coverage information.
• Assist with treatment coordination and scheduling.
• Create and send emails to patients, specialists, and referring offices.
• Generate reports within dental practice management software.
• Scan and organize patient documents.
• Maintain accuracy, professionalism, and confidentiality.
• Provide exceptional customer service to patients and parents.
• Interact comfortably with people of all ages, especially children.

Benefits

• Medical, dental, vision, and life insurance for full-time employees.
• Paid time off and paid holidays for full-time employees.
• 401(k) options.
• End-of-summer and year-end bonus opportunities.
• Supportive team environment.
• Potential for long-term career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed