Scheduling Coordinator

Accredited Labs•Horace, ND

4d•Onsite

About The Position

Accredited Labs is seeking a Scheduling Coordinator for its J&J team in Fargo, North Dakota. The role helps keep the calibration lab running smoothly by managing customer equipment from arrival through service and return, ensuring accurate processing, timely movement, and clear communication with customers.

Requirements

Excellent organizational, prioritization, and administrative skills.
Strong attention to detail, especially with numbers, paperwork, and data entry.
Excellent customer service and communication skills.
Ability to work independently and manage multiple priorities.
Ability to lift up to 50 pounds and stand for prolonged periods.
Valid driver’s license and proof of insurance.

Nice To Haves

Two or more years of experience in shipping and receiving, scheduling, or an administrative or coordinator role.
Experience preparing estimates, quotes, or invoices.
Familiarity with shipping software such as UPS WorldShip or FedEx Ship Manager.
Working knowledge of Microsoft Office, especially Excel and Word.
Experience in a calibration, laboratory, or technical service environment.

Responsibilities

Manage incoming and outgoing customer equipment, verifying each shipment’s accuracy, completeness, and condition.
Prepare and send service estimates to customers and follow up to obtain approvals.
Schedule and coordinate customer pickups and deliveries, including making local deliveries as needed.
Generate and send invoices for completed work and help resolve billing questions or discrepancies.
Work with the lab team to prioritize jobs, track equipment status, and update customers about turnaround times.
Prepare shipping documents and maintain accurate records of equipment received, in process, and returned.
Address and resolve issues involving damaged or lost shipments and order discrepancies.
Keep the shipping and receiving area clean, organized, and secure while following company safety policies.