Scheduling Coordinator

Health Conservation Incorporated•Elgin, IL

5d•Onsite

About The Position

This position’s primary responsibility is to schedule an annual on-sight visit to HCI’s various clients for audiometric, Fit, and Vision testing services. This would be a great fit for individuals who are very detail-oriented and who would enjoy working in a fast-paced team environment. This position has regular contact with clients and would be best suited for individuals with excellent customer services skills. This position reports directly to Director of Logistics and Fleet Operations.

Requirements

Ability to establish priorities and complete goals
Must be organized, detailed, and multi-task orientated
Must be comfortable with proof-reading and error correction
Must have excellent verbal and written communication skills
Good computer skills required – Excel, Outlook, Word
Excellent customer relations skills
Willing to work overtime as-needed

Responsibilities

Review details from last years appointment
Review tentative plan for this years visit. If any issues identified, resolve with Scheduling Manager prior to contacting customer
Call clients to sell optimal dates based on logistics while adhering to DOT hours of operation
Revise the date of service, if required by the client with approval from Scheduling Manager
Serve as a liaison between HCI and the Mobile Van Technicians
Work with the Scheduling QA Manager to resolve any problems