Scheduling Coordinator

Mifflinburg • Mifflinburg, PA

4d • Onsite

About The Position

Senior Helpers is seeking a full-time Scheduling Coordinator based in its Mifflinburg, Pennsylvania office. Under the direct supervision of the Care Manager, the Scheduling Coordinator selects, schedules, and coordinates caregivers for new and existing clients using assessment and care plan information. Regular office hours are Monday through Friday, 8 a.m. to 4 p.m., with rotating evening on-call duties during the week.

Requirements

• At least one year of experience in staffing or recruiting.
• Professional experience in customer service.
• Knowledge of general healthcare staffing requirements.
• Team player with excellent communication skills.
• Adaptable, with excellent client interaction skills.
• Able to multitask and work independently.
• Experience using telephones with multiple lines, multitasking across several calls, and maintaining professionalism and patience in a fast-paced environment.
• Excellent problem-solving abilities and the ability to develop creative solutions to scheduling conflicts.

Responsibilities

• Select, schedule, and coordinate caregivers for new and existing clients based on assessment and care plan information.
• Maintain caregiver schedules and respond to scheduling conflicts, emergencies, and caregiver call-outs.
• Complete the company schedule for the next business day and weekend before leaving for the day.
• Track and record assignment refusals, call-outs, late arrivals, and early departures in Matrix Care, and share the information with the Care Manager regularly as determined.
• Communicate with the Care Manager about areas needing additional caregivers based on client load and location.
• Regularly audit time cards to ensure recorded hours match scheduled hours.
• Perform other duties as assigned by the Care Manager.

Benefits

• $21 per hour starting wage.
• Bi-weekly performance-based bonus potential of up to $3,250 per year.
• Two weeks of paid vacation and eight paid company holidays.
• Eligibility for medical, dental, life, and short-term disability insurance, among other benefits, after 30 days.
• On-call pay opportunities.
• Opportunities for advancement.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed