Scheduling Coordinator

CentraState Healthcare System•Freehold, NJ

11d•$18 - $29

About The Position

CentraState Medical Center is seeking a Scheduling Coordinator to support Perioperative Administrative Services. The role registers and schedules patients according to established procedures, including scheduling surgical and other procedural appointments, collecting required information and documentation, and confirming case readiness. The coordinator reviews cases for accuracy and completeness, communicates with medical office staff and ancillary departments, and schedules procedures according to clinical needs, available time, service-line requirements, and equipment needs.

Requirements

High school diploma or equivalent required.
Knowledge of medical terminology.
Strong customer service skills.
Strong comprehension of medical terminology and CPT code procedural classification.

Nice To Haves

Hospital experience in registration preferred.
Hospital experience in billing preferred.

Responsibilities

Accurately schedule procedural appointments for ancillary services, obtain required information, and document confirmation information in the OR Scheduling system.
Document special case needs and requirements in the computer system.
Communicate and document intra-departmental needs for surgical cases to show readiness for procedures.
Perform quality checks to confirm case details are accurate.
Confirm the next day's procedural appointments with medical office staff.
Handle departmental paperwork according to departmental policies and procedures.
Communicate professionally with ancillary departments to ensure appointment accuracy, and contact medical office staff with questions or requests for clarification about procedures and special needs.
Review the next day's scheduled procedures for accuracy and completeness.
Schedule procedures based on procedural needs, available time, service line, and equipment requirements.
Schedule cases via fax, email, telephone, or face-to-face interaction with medical staff.
Schedule surgical cases in the OR Management Scheduling system, following departmental procedures to ensure completeness and accuracy.
Schedule procedures in the appropriate area based on procedural requirements.
Take initiative to move cases while attending to vertical scheduling, procedural needs, and equipment needs.

Benefits

Medical, dental, vision, and prescription coverage for team members working 30 hours per week or above.
Life and AD&D insurance.
Long-term disability insurance, with options to supplement.
403(b) retirement plan with employer match.
401(a) retirement plan with employer contribution.
PTO.
Tuition reimbursement.
Well-Being Rewards.
Employee Assistance Program (EAP).
Fertility coverage and Healthy Pregnancy Program.
Flexible spending and commuter accounts.
Pet, home and auto, identity theft, and legal insurance.
Growth opportunity and workforce development initiatives.
Continuing education and onsite training.
Concierge services with work and family benefits.
Work/life balance initiatives and career advancement opportunities.