Scheduling Coordinator

Ryan Lawn & Tree Inc•Kansas City, MO

11d•$19

About The Position

Ryan Lawn & Tree is hiring a Scheduling Coordinator for its Enhancement team. The role is the central point of coordination between customers, Sales, field crews, vendors, and management. The coordinator oversees scheduling, customer communication, permitting, and crew readiness in a fast-paced environment. Ryan Lawn & Tree is a professional lawn and landscape company operating across Kansas, Missouri, Oklahoma, Nebraska, and Iowa. The company describes itself as employee-owned and offers career advancement opportunities.

Requirements

Experience in scheduling, landscape, or field service operations is preferred.
Strong organizational and multitasking skills in a fast-paced, deadline-driven environment.
Excellent customer service and written and verbal communication skills.
Experience with Salesforce or a similar CRM.
Proficiency in Google Workspace.
A detail-oriented, problem-solving mindset and initiative to improve processes.
Willingness to help receive deliveries and bundle materials for morning loads.
Ability to lift up to 25 pounds.

Nice To Haves

Experience in scheduling, landscape, or field service operations.

Responsibilities

Schedule and dispatch recurring service work, including return visits and callbacks.
Serve as a primary customer contact by phone, email, and cases for scheduling, updates, and follow-ups.
Prepare and share daily work information so field crews are ready to complete their work.
Maintain reports on scheduled work and specialty equipment.
Partner with Marketing on monthly scheduling service journeys.
Attend weekly management meetings to discuss equipment issues and scheduling changes.
Order materials such as mulch, annual color, plants, stone, and seed.
Schedule and manage vendor deliveries.
Help organize tagged plant material for efficient installation.
Manage utility location requests.
Obtain and pay for right-of-way permits.
Coordinate service drop.
Review sales confirmations to ensure job details, equipment needs, and notes are complete for crews.
Track and share scheduling lead times with the Sales team.
Help receive deliveries and bundle materials for morning loads.

Benefits

Full-time, year-round employment.
Starting compensation of $19.00 per hour or more, depending on experience, plus bonus opportunities.
Health insurance.
Dental insurance.
Vision insurance.
100% Employee Stock Ownership Plan (ESOP).
401(k) with company match.
11 paid holidays plus one floating personal holiday.
17 paid time off (PTO) days.
Advancement opportunities.