Scheduling Coordinator

BOND Orthodontic Partners • Coeur D Alene, ID

17d

About The Position

At Curtis Orthodontics, the Scheduling Coordinator is a key part of carrying out the practice’s mission. The role is responsible for ensuring daily schedules run smoothly and creating an exceptional experience for patients while fostering trust and loyalty. The practice seeks a friendly, energetic, happy person who enjoys delivering exceptional experiences and exceeding expectations.

Requirements

• Exceptional customer service skills.
• Friendly and welcoming phone voice.
• Experience multitasking in a busy environment while paying attention to details and seeing tasks through to completion.
• Ability to educate and influence patients.
• Excellent verbal and written communication skills.
• Ability to make decisions independently.
• Strong team-player.
• Knowledge of Microsoft Office business applications.
• High school diploma or general education degree (GED).

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Help patients schedule appointments and resolve questions by phone, text, or email.
• Welcome patients and check them in for appointments.
• Collect payments at the front desk.
• Keep the office tidy, including stocking the coffee bar and storing paper forms.
• Scan and file mail and other crucial documents.
• Complete other administrative tasks as assigned.
• Help provide an exceptional experience for every patient on every visit.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED