Scheduling Coordinator (Nights)
About The Position
Trustbridge Hospice, a member of Empath Health, is seeking a caring and motivated Scheduling Coordinator for its West Palm Beach location. The role coordinates staff visits to support safe and effective patient care. The schedule is Thursday through Sunday, 10:00 p.m. to 8:30 a.m. The Scheduling Coordinator arranges visits for clinical and support staff in accordance with each patient’s plan of care; coordinates weekend, holiday, on-call RN, and daily schedules; ensures communications from patients, physicians, and caregivers reach clinicians promptly; and assigns and verifies visits to support accurate payroll and billing. The position also supports agency activities through effective liaison work and interdepartmental communication and cooperation, while maintaining patient and family confidentiality. Trustbridge Hospice has served families across Palm Beach and Broward counties since 1978. It is part of Empath Health, a not-for-profit healthcare organization providing services across Florida. Empath Health describes its approach as whole-person care—body, mind, and spirit—with empathy and dignity.
Requirements
- Developed clerical and computer skills.
- Working knowledge of medical terminology.
- Excellent computer skills, including intermediate proficiency with Excel, Windows, and MS Office.
- Willingness and ability to learn new computer software packages.
Nice To Haves
- Two years of previous experience in a medical or clinical setting is strongly preferred.
- AA or AS degree is strongly preferred.
- Previous scheduling experience is strongly preferred.
Responsibilities
- Coordinate staffing and provide timely, appropriate scheduling to support safe and effective patient care delivery.
- Schedule RNs, CNAs, LPNs, Medical Social Workers, Integrative Therapists, and Chaplains to complete patient visits according to each patient’s plan of care.
- Coordinate the Weekend/Holiday Staff Schedule, the On-Call RN schedule, and daily assignments.
- Ensure communications from patients, physicians, and caregivers are relayed to clinicians in a timely manner.
- Assign and verify visits for accuracy to facilitate accurate payroll and billing processes.
- Conduct effective liaison activities and support interdepartmental communication and cooperation.
- Maintain confidentiality in the care of patients and families.
Benefits
- Competitive pay.
- Medical, dental, vision, and life insurance.
- Retirement plan with company match.
- Wellness programs.
- 5+ weeks of paid time off.
- CEU support.
- Tuition reimbursement.
- Advancement opportunities.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
