Scheduling Coordinator

FirstHealth of the Carolinas, Inc.•Fayetteville, NC

About The Position

This position coordinates surgery schedules, authorizations, administrative and clerical support, and other front-office duties to help ensure smooth clinic operations. The role also serves as a clinic secretary, supporting patient communication, medical records, and front-desk operations.

Requirements

  • Strong communication skills.
  • Experience in medical scheduling or surgical coordination.
  • Ability to manage multiple priorities in a fast-paced clinical environment while maintaining accuracy and professionalism.

Responsibilities

  • Schedule procedures and obtain prior authorizations.
  • Coordinate with hospitals, surgeons, and patients.
  • Process referrals and verify insurance.
  • Handle patient communication and answer phones.
  • Manage medical records.
  • Support front-desk tasks as needed.
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