Scheduling Coordinator and Medical Assistant

TriHealth • Montgomery, OH

2h • Onsite

About The Position

The Scheduling Coordinator and Medical Assistant performs clerical scheduling duties and supports physicians with hands-on clinical care. The role interprets scheduling requests, schedules appointments and tests, and maintains medical records for participants while coordinating schedules across multiple internal departments—including nursing, transportation, and therapy—and three sites. It communicates with patients and other customers, providers, transportation, and departments using telecommunication devices and systems including Epic, Misys, and Outlook, and helps coordinate participant flow for appointments and tests.

Under physician direction, the position assists with patient examinations and treatment, performs delegated duties, interviews patients, measures and records vital signs, and prepares treatment rooms. It also supports medical procedures for adults and children, maintains medical records and treatment-area safety and cleanliness, and follows clean and sterile procedures. Cross-training and teamwork support efficient, continuous patient care.

This is a fully on-site, full-time day-shift position at TPP Gastroenterology, 10600 Montgomery Road, Suite 300, Cincinnati, Ohio. The position is Monday through Friday, with no weekend, holiday, or on-call commitment. Candidates must reside in Cincinnati-Dayton, Ohio, Northern Kentucky, or Eastern Indiana.

Requirements

• High school degree in healthcare.
• Clerical background, general computer skills, and knowledge of medical terminology.
• EKG skills.
• Injection skills.
• Venipuncture skills.
• Ability to perform common laboratory tests according to established CLIA guidelines and TriHealth policy.
• Experience in a medical or physician office setting.
• Must reside in Cincinnati-Dayton, Ohio, Northern Kentucky, or Eastern Indiana.

Responsibilities

• Schedule specialist and routine appointments for participants with internal and external providers and specialties.
• Coordinate participant scheduling across nursing, transportation, and therapy departments at three sites.
• Follow scheduling procedures and complete scheduling paperwork accurately and on time.
• Communicate appropriately with customers, transportation, and other departments.
• Provide courteous customer service and sound judgment during phone and in-person interactions.
• Answer appointment-related phone calls promptly and courteously, and relay accurate, complete messages to the appropriate person.
• Organize appointments, tests, and procedures to ensure a smooth and thorough process.
• Retrieve medical records from outside providers and forward them to the medical records department for scanning.
• Maintain a professional image and behavior toward patients, visitors, physicians, and employees.
• Assist with medical procedures for adults and children.
• Accept or seek additional assignments, demonstrate flexibility and initiative, and be willing to learn.
• Maintain dependable attendance and punctuality and perform duties in a timely manner.
• Maintain the safety and cleanliness of the treatment area.
• Apply knowledge of clean and sterile procedures when using medical equipment.
• Assist physicians with patient examinations and treatment, performing delegated duties under physician direction.
• Interview patients; measure and record vital signs, including pulse, temperature, blood pressure, weight, and height; and prepare examination rooms.

Benefits

• Medical benefits
• Dental benefits
• Vision benefits
• Paid time off
• Retirement plans
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED