Scheduling Assistant

Dodge County•Juneau, WI

About The Position

The Scheduling Assistant maintains and updates the Clearview master schedule, coordinates staffing coverage, and supports accurate scheduling for nursing staff and other personnel. The role also performs routine administrative and records-management tasks and may perform Household Assistant and Housekeeping duties as needed. Work is primarily in a health care setting where specialized resident programs are implemented, with possible exposure to infectious agents, chemical agents, and resident behaviors. The position is full-time, non-exempt, with weekday hours of Monday through Friday, 8:00 a.m. to 4:30 p.m. The starting wage range is $23.30–$25.63 per hour. The position is open until filled.

Requirements

  • Knowledge of personal protective equipment (PPE) and its proper use for personal safety.
  • Ability to maintain confidentiality of resident-care information and protect resident rights and privacy in accordance with HIPAA.
  • Ability to create and maintain a warm, personally attentive, and clean environment, and to work tactfully and cooperatively with residents, families, visitors, and staff.
  • Ability to safely perform the essential job functions and maintain a warm, cheerful, caring manner.
  • Ability to organize, assign, and modify others' work assignments and re-establish priorities to meet deadlines.
  • Ability to establish and maintain accurate records of assigned activities and operations.
  • Ability to interpret and implement local policies and procedures, written instructions, correspondence, and Federal, State, and local regulations.
  • Strong organizational and time-management skills, including the ability to prioritize a high volume of work while adapting to changing priorities.
  • Ability to perform detailed work accurately and independently under stringent time limits with minimal direction and supervision.
  • Ability to think quickly, maintain self-control, and adapt to stressful situations.
  • Knowledge of current office practices and procedures and standard office equipment and software.
  • Knowledge of word-processing, spreadsheet, and database applications appropriate to the position.
  • Ability to perform required mathematical calculations.
  • Ability to communicate clearly, concisely, and effectively in English, both verbally and in writing.
  • Skill in researching and understanding complex written materials and preparing and maintaining accurate, concise records and reports.
  • Ability to use sound judgment and discretion in performing duties, resolving problems, and interpreting policies and regulations.
  • Ability to communicate detailed and sensitive information effectively and concisely, and to handle sensitive interpersonal situations calmly and tactfully.
  • Ability to maintain professionalism and effective working relationships with people inside and outside the organization.
  • Ability to work allocated hours and respond after hours as needed.

Responsibilities

  • Maintain a current master schedule and set up schedules for new employees.
  • Review schedules and coordinate coverage for open shifts; publish schedules and updates in accordance with department policies.
  • Adjust schedules for holidays, scheduled time off, and staff shift trades.
  • Review staffing for proper coverage and schedule less-than-part-time personnel in accordance with department policy and minimum-shift requirements.
  • Receive and send schedule-related phone messages for nursing staff and arrange coverage for call-ins or other schedule changes.
  • Communicate staffing needs with management and adjust staffing patterns to comply with census and/or budget.
  • Create processes to improve efficiency.
  • Compose routine correspondence; proofread and edit documents; enter, scan, update, and maintain information in spreadsheets, databases, and reports.
  • Maintain electronic and paper filing and record systems, provide accessible records and information, and retain records according to Department and County policies.
  • Perform Household Assistant and Housekeeping duties as needed.
  • Perform other duties as assigned.

Benefits

  • Paid Time Off (PTO), available for use after 30 days of employment
  • 10 observed paid holidays
  • Health, dental, and vision insurance
  • Health Savings Account (HSA) with employer contributions
  • HRA
  • Life insurance
  • Long-term disability
  • Short-term disability
  • Flexible spending
  • Participation in the Wisconsin Retirement System (WRS), including an exceptional pension plan with employer match upon vesting and lifetime retirement payment
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