Scheduler - Texas Health Flower Mound Ortho Surgery Center

SCA Health•Flower Mound, TX

About The Position

The Scheduler is responsible for scheduling outpatient surgeries and procedures requested by physicians or their office staff, entering patient demographic and insurance information, and verifying benefits and obtaining authorizations from payers. The role coordinates with the Director of Nursing to ensure equipment, staff, and ancillary services are available, and prepares and distributes daily surgery schedules to relevant clinical and business office personnel. The Scheduler captures accurate patient, clinical, demographic, and insurance information; communicates add-on cases, scheduling conflicts, and patient problems to appropriate staff; maintains positive relationships with medical staff and their office personnel; tracks cancellations; and monitors, maintains, and releases block time. The role also prepares daily bank deposits and cross-trains to cover reception and support medical records, chart preparation, collections, and patient account advocacy. Other clerical duties may be assigned by the Business Office Manager.

Requirements

High school diploma or GED.
At least one year of scheduling experience in an ambulatory surgery facility, acute-care hospital, or doctor's office.
Attendance.
Punctuality.
Ability to meet deadlines.

Responsibilities

Schedule outpatient surgeries and procedures requested by physicians or their office staff.
Obtain and enter patient demographic and insurance information into the billing system.
Contact payers to verify patient benefits and obtain necessary authorization.
Coordinate with the Director of Nursing to ensure availability of equipment, requested staff, and ancillary services.
Prepare and distribute the daily surgery schedule to Nursing Managers, RNs, Pre-Op and PACU nurses and technicians, and the Business Office Manager.
Capture complete and accurate clinical, demographic, and insurance information for patients scheduled at the surgery center.
Communicate same-day and next-day add-on cases to the Director of Nursing and other appropriate employees.
Communicate potential scheduling conflicts to the Director of Nursing.
Promptly communicate patient problems to the Business Office Manager and/or Director of Nursing.
Maintain positive communication with medical staff members and their office personnel.
Track cancellations.
Monitor, maintain, and release block time.
Prepare daily bank deposits for monies received at the surgery center.
Cross-train to cover the front desk during lunches, breaks, and extended absences of the Receptionist/Admitting Clerk.
Cross-train in medical records, chart preparation, collections, and patient account advocacy duties.
Perform other clerical duties as directed by the Business Office Manager.