In-Office Scheduler for Home Care

Freedom Home Care • Milford, CT

108d • Onsite

About The Position

Freedom Home Care is seeking an organized, motivated, and compassionate Scheduler to join its administrative team. The Scheduler coordinates caregiver schedules, fills open shifts, and supports clients and staff to help ensure dependable care. This is an in-office position at the company’s office in Milford, Ohio, with a full-time weekday schedule. The role also includes assisting with staffing for evenings, weekends, holidays, and emergencies when needed, and being on call for scheduling one weekend per month.

Requirements

• Previous scheduling, dispatching, customer service, or administrative experience is required.
• Excellent communication and organizational skills.
• Strong multitasking and problem-solving abilities.
• Comfort using computers and smartphones and learning scheduling software.
• Familiarity with Microsoft applications, such as Word and Excel.
• Ability to remain calm and professional in a fast-paced environment.

Nice To Haves

• Previous home care experience.
• Previous caregiver experience.

Responsibilities

• Coordinate caregiver schedules and daily staffing.
• Fill open shifts and respond to caregiver call-offs.
• Communicate professionally with clients and caregivers.
• Verify completed visits and documentation.
• Maintain accurate scheduling records in AxisCare.
• Work closely with nurses, HR, and management to ensure continuity of care.
• Assist with staffing for evenings, weekends, holidays, and emergencies when needed.
• Be on call for scheduling one weekend per month.

Benefits

• Paid training.
• Opportunities for growth and advancement.
• Supportive team environment.
• Opportunity to make a meaningful difference in the lives of veterans and their families.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed