Scheduler - Home Health

First Choice Home Health & Hospice • Boise, ID

5d • Onsite

About The Position

Jet Health Inc / First Choice Home Health & Hospice is seeking a dedicated full-time Home Health Scheduler to join its home health team in the Boise, Idaho office. The primary responsibility is to efficiently schedule patient/client services and coordinate with staff to ensure high-quality care for patients in Boise and surrounding areas. This is not a remote position; the employee is expected to commute to the Boise office.

The role works in a routine office environment and requires flexibility to work extended hours as needed. It involves prolonged sitting and some standing, as well as occasional lifting, pulling, carrying, and pushing items weighing up to 50 pounds. The work may involve stressful conditions, deadlines, patient/client needs, and quick decisions. Compensation is $22.00–$25.00.

Requirements

• High school graduate.
• Exceptional communication skills.
• Experience with electronic medical records; HCHB is preferred.
• Ability to multitask in a fast-paced environment.
• Strong organizational and customer service skills.
• Professionalism and phone etiquette.
• Ability to work a flexible schedule and extended hours.
• Required problem-solving skills.

Nice To Haves

• One year of experience as a home health or hospice scheduler is highly preferred.
• Experience with HCHB electronic medical records.

Responsibilities

• Schedule and appropriately document patient/client schedules in a timely manner.
• Coordinate care with management and the patient/client interdisciplinary team.
• Communicate effectively with patients/clients, staff members, other health care professionals, referral sources, and families.
• Process reports in a timely manner to ensure compliance.
• Respond professionally and creatively to agency and patient/client needs.
• Promote the agency philosophy and mission by presenting a positive image to patients, families, physicians, and community agencies.
• Demonstrate commitment, professional growth, and competency.
• Maintain confidentiality.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance coverage.
• Short- and long-term disability insurance.
• Accident, critical illness, and cancer insurance.
• 80 hours of PTO.
• Six paid holidays and one floating holiday.
• 401(k) retirement savings plan with discretionary company match.
• Company-paid life insurance.
• Competitive compensation package.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED