Scheduler-Surgical Biller

AHMC Healthcare•San Gabriel, CA

21d•$24 - $28

About The Position

The Scheduler-Surgical Biller schedules surgery procedures and provides accurate start times to physicians and physicians’ offices. The role verifies insurance and authorization information, maintains effective communication with physicians’ offices, other departments, and coworkers, and assists with other department responsibilities as assigned. The employee is expected to understand and actively support the Mission and Core Values of San Gabriel Valley Medical Center, as well as its strategic plan and Performance Improvement Plan (PIP).

Requirements

High school graduate or equivalent.
Basic knowledge of medical terminology.
Excellent telephone communication skills.
Basic computer skills.

Responsibilities

Schedule surgeries and procedures requested by physicians or other departments.
Communicate with physicians, their staff, and other departments to secure an available date, day, and time for a procedure.
Communicate available appointment times and determine whether the time is suitable for the physician and patient.
Acquire pertinent information for scheduling each surgery or procedure.
Enter scheduling information into the computer.
Ensure the appointment time and arrival time are clear to the person calling.
Advise the caller to communicate arrival-time and preparation information to the patient.
Request an authorization number and verify insurance information.
Obtain diagnosis information related to the surgery or procedure.
Determine available time and print the scheduling form.
Block selected time slots and follow procedures to prevent double bookings.
Stay current with departmental changes communicated by the director or an alternate.
Assist with other department responsibilities as assigned.