Scheduler-Surgical Biller

AHMC Healthcare•San Gabriel, CA

20d

About The Position

Schedules surgery procedures and provides accurate start times to physicians and their offices. Verifies insurance information and authorization numbers, and maintains ongoing communication with physicians’ offices, other departments, and coworkers. The role also assists with other department responsibilities as assigned. The employee is expected to understand and actively support the Mission, Core Values, strategic plan, and Performance Improvement Plan (PIP) of San Gabriel Valley Medical Center.

Requirements

High school graduate or equivalent.
Basic knowledge of medical terminology.
Excellent telephone communication skills.
Basic computer skills.

Responsibilities

Schedule surgeries and procedures requested by physicians or other departments.
Communicate effectively with physicians, their staff, and other departments.
Follow procedures to secure an available date and time for a surgery or procedure, and confirm that the time is suitable for the physician and patient.
Collect pertinent information for scheduling and enter it into the computer.
Make the appointment and patient arrival times clear to the caller.
Advise callers to communicate arrival time and preparation information to the patient.
Request authorization numbers and obtain diagnosis information related to the procedure.
Determine available scheduling time and print the scheduling form.
Block selected time slots promptly and follow procedures to prevent double bookings.
Stay current on departmental changes through communication from the director or an alternate.
Assist with other department responsibilities as assigned.
Support the medical center’s Mission, Core Values, strategic plan, and Performance Improvement Plan.