Scheduler/Front Office Registration

Lifepoint Health • Somerset, KY

2h

About The Position

The Scheduler/Front Office Registration role obtains and accurately enters patient demographic, billing, and clinical information in the registration system. The position distributes and explains forms, documents, and educational handouts to patients or their family members, meets with patients or caregivers before admission to exchange required information and documentation, and explains processes while addressing questions and concerns. The role also determines and accepts required payments, including copays, coinsurance, and deductibles; performs preregistration and other assigned Business Office processes; and provides backup for other positions as needed.

Requirements

• High school diploma or equivalent; at least three years of directly related experience may be substituted for the required education.
• Critical thinking skills and decisive judgment.
• Ability to work with minimal supervision.
• Computer experience.
• Ability to work in a stressful environment and take appropriate action.
• Ability to prioritize work based on patient and department needs.
• Ability to operate standard office equipment, including a computer, copier, telephone, fax, and scanner.

Nice To Haves

• Prior scheduling experience in a healthcare environment is strongly preferred.
• Medical terminology, billing, and/or collections experience is preferred.

Responsibilities

• Obtain and accurately enter demographic, billing, and clinical information in the registration system in a timely manner.
• Distribute and explain forms, documents, and educational handouts to patients or family members.
• Meet with patients or caregivers before admission to exchange necessary information and documentation.
• Explain processes and address patient or caregiver concerns and questions.
• Determine and accept required payments, including copays, coinsurance, and deductibles.
• Perform preregistration and other assigned Business Office processes.
• Provide backup for other positions as needed.

Benefits

• Multiple levels of medical, dental, and vision coverage for full-time and part-time employees.
• Life, accident, critical illness, and hospital indemnity insurance.
• Short- and long-term disability coverage.
• Paid family leave and paid time off.
• Higher education and certification tuition assistance.
• Loan assistance.
• 401(k) retirement package with company match.
• Mental, physical, and financial wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs.
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED