Scheduler & Dispatch Specialist

ASF Clean Team•Oakland, CA

1h•Hybrid

About The Position

ASF Clean Team is seeking an experienced Scheduler & Dispatch Specialist to manage daily and weekly field schedules for our operations teams. This role is primarily remote, with required in-person attendance twice per month for training, operational alignment, and collaboration. The Scheduler plays a critical role in job routing, technician coordination, customer communication, and ensuring efficient, compliant daily operations across the Bay Area.

Requirements

Minimum 5 years of experience in scheduling, dispatching, or service coordination
Strong working knowledge of San Francisco Bay Area geography and routes
Experience using scheduling or CRM systems (Jobber, Housecall Pro, ServiceTitan, or similar)
Excellent verbal and written communication skills
Highly organized, detail-oriented, and able to work independently
Comfortable managing multiple priorities in a fast-paced environment

Nice To Haves

Experience in home services or field service industries (window cleaning, pressure washing, exterior maintenance)
Prior experience working in a remote or hybrid role

Responsibilities

Build, manage, and adjust daily and weekly schedules for field technicians
Dispatch crews and make real-time schedule changes as needed
Optimize routing using Bay Area geography, traffic, and job density
Communicate confirmations, delays, reschedules, and updates to customers
Track job status, completions, go-backs, and follow-ups
Provide crews with job details, notes, safety instructions, and access requirements
Coordinate with Operations Management to reduce overtime and improve efficiency
Ensure scheduling practices align with California meal/rest break and overtime laws
Maintain accurate documentation in scheduling and CRM systems