RADIOLOGY - SCHEDULER/CLERK ASSISTANT

MOUNTAIN VIEW HOSPITAL LLC • Idaho Falls, ID

2d • Onsite

About The Position

Mountain View Hospital is looking for a Scheduler/Clerk Assistant to join our team! The scheduler/clerk is responsible for the daily organization of activities at the imaging work area/file area, acting as a point of first contact with patients, physicians, and medical staff for the Radiology Department.

Requirements

• High School graduate or equivalent.
• Mathematical Skills: Basic
• Mental Capabilities: Continuously able to concentrate on fine detail with interruptions and continuously able to attend to task/function for an extended period of time.
• Ability to learn computer programs and input data as required.
• Writing/editing skills necessary to properly schedule patient exams.
• Appropriate phone etiquette to properly schedule patient exams.
• Holds the judgment, tact and diplomacy to effectively resolve conflicts.

Responsibilities

• Answers incoming phone calls, facilitates scheduling of exams, dispenses exam preparations and instructions, transfers calls to appropriate personnel and responds to general imaging questions.
• Secures physician orders and uses all patient information for charting, billing and record keeping purposes.
• Accurately and in a timely manner processes requests for films to be sent to other facilities and physician’s offices.
• Assists in accepting and processing incoming films from other facilities as well as films being returned to MVH.
• Assists in filing reports, patient records and x-rays.
• Assists the schedulers, technologists, and other coworkers in the department as needed.
• Assists with calling and confirming patient’s appointments.
• Maintains flexibility as department grows with willingness to accept additional responsibilities requested by department director.
• Acts professional in every situation: patient, co-worker or intradepartmental.
• Recognizes that many people we see are at a low point in their lives and will show compassion for them even if it is only a smile.

Benefits

• Medical, Dental and Vision Insurance
• Paid Time Off (vacation, holidays and sick days) and Medical Paid Time Off
• Retirement Plans (401K with up to 6% match)
• Earned Quarterly Bonus Program
• Education Reimbursement Program
• Discount for medically necessary procedures performed at Mountain View Hospital and Idaho Falls Community Hospital

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED