Scheduler-Receptionist - Radiology

Monroe Hospital • Bloomington, IN

2d

About The Position

The Scheduler/Receptionist is directly accountable to the Director of Ancillary Services/Supervisor of Medical Imaging. The role routinely schedules tests and procedure cases for patients receiving services as scheduled events, which may include visits, Cardiac Cath Lab, Radiology, and Respiratory Therapy. The Scheduler/Receptionist coordinates with departments as necessary and ensures accurate, complete patient demographics—including insurance and authorizations, when applicable—are entered into the computer system. The role also notifies departments when scheduled surgeries may require equipment, instrumentation, or supplies from outside vendors, and prepares and distributes the surgical schedule and on-call list to appropriate departments or personnel.

Requirements

• High school graduate or GED equivalent required.
• Knowledge of multiple insurance authorization requirements.
• Knowledge of medical terminology.
• Effective written and verbal communication skills.
• Ability to multitask and prioritize needs to meet required timelines.
• Analytical and problem-solving skills.
• Customer service experience required.
• Strong clerical and computer skills.

Nice To Haves

• One to two years of previous experience in a hospital environment preferred.

Responsibilities

• Schedule tests and procedure cases for patients receiving services as scheduled events, including visits, Cardiac Cath Lab, Radiology, and Respiratory Therapy.
• Coordinate scheduling with relevant departments.
• Enter accurate, complete patient demographic information into the computer system, including insurance and authorizations when applicable.
• Notify departments when scheduled surgeries may require equipment, instrumentation, or supplies from outside vendors.
• Prepare and distribute the surgical schedule and on-call list to appropriate departments or personnel.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED