Scheduler-Administrative Assistant

Senior Living Communities Careers•Fort Mill, SC

About The Position

The Scheduler-Administrative Assistant provides administrative support and manages scheduling for Assisted Living and Memory Care staff at Wellmore of Tega Cay. The role assists the Resident Care Director, coordinates staffing needs with department heads and supervisors, fills schedule gaps, manages overtime, and uses UKG to communicate openings and provide reports. It also supports confidential recordkeeping, employee training documentation, and facility medical records. The position requires independent work, sound organization, flexibility, and the ability to meet deadlines with little supervision. The employee may work occasional evenings and weekends and participates in the Nurse Management team's on-call rotation.

Requirements

High school education or equivalent.
Active South Carolina CNA certification and Medication Technician experience.
Advanced knowledge of HIPAA.
Excellent organizational skills.
Ability to read, write, speak, and understand English fluently.
Ability to meet or exceed attendance and punctuality standards.
Ability to conduct business professionally and maintain a high level of confidentiality.
Ability to use scheduling software, miscellaneous software, and office equipment.
Proficiency with current versions of Outlook, Microsoft Word, Excel, mail merges, email, and web searches.
Ability to understand and follow directions.
Ability to work with minimal supervision.
Ability to work occasional evenings and weekends and participate in an on-call rotation.
Ability to work under time-sensitive or stressful situations.
Frequent sitting, standing, walking, bending, kneeling, stooping, and climbing stairs.
Ability to lift or carry up to 50 pounds and independently push up to 250 pounds.
Ability to use proper body mechanics when assisting residents with daily living.
Knowledge of fire and safety procedures, including those involving blood-borne pathogens.

Nice To Haves

At least one year of experience in scheduling or employee relations.

Responsibilities

Maintain HIPAA standards and keep residents' and employees' medical and healthcare information confidential.
Perform administrative tasks assigned by the Administrator.
Manage overtime and coordinate scheduling needs with department heads and supervisors.
Maintain an organized, timely, and efficient scheduling system for Assisted Living and Memory Care employees.
Fill call-out shifts and other schedule gaps promptly.
Use UKG to schedule staff, inform them of openings, and provide requested information and reports to the Resident Care Director.
Track absences, tardiness, and break utilization and report findings to the Resident Care Director or Resident Care Coordinator.
Maintain positive employee and resident relations and handle complaints and recommendations constructively.
Participate in the on-call rotation with the Nurse Management team.
Organize and maintain facility medical records in compliance with facility, corporate, state, and federal regulations.
Maintain Sitter and Private Duty Agent files.
Implement and maintain a system for tracking employee training and in-service documentation.
Attend required in-service training and education programs.
Perform other duties as assigned.