Scanning Coordinator back up

Fresh Thyme Market•Vadnais Heights, MN

1d•Onsite

About The Position

The Scanning Coordinator Back Up maintains store price files, shelf tag accuracy, and signage, and oversees item pricing and merchandise additions and deletions. The role also assists customers, maintains a friendly and energetic demeanor, and follows procedural guidelines set by the Store Support Department. All team members are expected to carry out their daily responsibilities while focusing on sales and customer service, maintaining a positive attitude, and working as a team player. The position involves maintaining and updating shelf tags, activating daily price changes, and coordinating accurate sale-item signage and promotions with department managers. The coordinator reports scanning inaccuracies and errors to Support Staff and the Store Director, helps customers with requests and special orders, responds to suggestions and complaints, prepares required paperwork and reports, and assists with store cleanliness. Other duties may be assigned. The role requires a high school diploma or equivalent. One to two years of grocery retail experience involving Store Support processes and procedures is preferred; natural foods industry experience is a plus. Candidates should have strong customer service, communication, organization, multitasking, attention-to-detail, and adaptability skills, as well as familiarity with MS Office and applicable Health Department guidelines for grocery retail. The work involves frequent standing, walking, and driving; occasional sitting, bending, climbing, crawling, crouching, kneeling, twisting, lifting, carrying, pushing, and pulling; and frequent reaching and grasping. Some exposure to extreme temperatures is possible, and ventilation and exhaust fans are present. The listed pay range is $16.05–$25.15. Benefits and programs include medical, dental, and life insurance for full-time team members, paid parental leave, a 24/7 Employee Assistance Program, a 401(k) plan with employer match, and professional development opportunities.

Requirements

High school diploma or equivalency degree.
Maintain the highest level of customer service.
Ability to adapt to high-volume, changing retail conditions and work in a cross-functional team environment.
Ability to take initiative when problems arise and adapt to a variety of situations.
Advanced attention to detail and ability to prioritize and meet deadlines.
Excellent written communication and documentation skills.
Excellent verbal communication and interpersonal skills for working with peers and senior management across functions.
Knowledge of MS Office, including Outlook, Word, and Excel.
Ability to multitask and strong organizational skills.
Familiarity with Health Department guidelines and regulations applicable to grocery retail.

Nice To Haves

Preferred 1–2 years of grocery retail experience in Store Support department processes and procedures.
Previous experience in the natural foods industry is a plus.

Responsibilities

Maintain shelf tags for product items and replace or update them as needed.
Activate price changes daily in the computer.
Execute promotions on time, ensuring sale items are accurately tagged and coordinating information with department managers.
Inform Support Staff and the Store Director of scanning inaccuracies and errors.
Help customers fulfill their needs, requests, and special orders.
Respond to customer suggestions and complaints.
Prepare and submit required paperwork and reports.
Assist with store cleanliness, including mopping and sweeping.
Perform other duties as assigned.
Carry out daily job responsibilities while focusing on sales and customer service, maintaining a positive attitude, and acting as a team player.
Adhere to procedural guidelines set by the Store Support Department.