Scale Operator

Lakeshore Recycling Systems•Monmouth, IL

24d

About The Position

The Scale Operator is the first point of contact for drivers and customers entering or exiting LRS facilities. The role operates the truck scale system, accurately weighs vehicles, verifies materials, processes transactions, generates tickets, maintains scale records, and provides customer service. The Scale Operator supports efficient site operations and ensures compliance with company policies, safety standards, and environmental regulations. The position is responsible for accurate recording of scale transactions and daily reporting, and supports compliance with environmental, DOT, and OSHA standards. It works under general supervision with limited decision-making authority and regularly interfaces with internal site staff, haulers, and the public. The Scale Operator reports to the MRF Manager.

Requirements

High school diploma or equivalent (GED).
Strong attention to detail, accuracy, and organizational skills.
Excellent verbal and written communication skills for interacting with customers, drivers, and teammates.
Ability to perform basic arithmetic and computer data entry quickly and accurately.
Ability to maintain composure and professionalism in a fast-paced environment.
Often required to wear protective gear, such as gloves and safety glasses.
Long periods of sitting while operating machinery.
Use of hand and foot controls to operate equipment.
Exposure to machinery vibrations and high noise levels.
Exposure to various weather conditions, including extreme heat, cold, rain, and snow.
Risk of injury from machinery and moving parts.
Frequent bending, twisting, and reaching.
May be required to lift up to 30 pounds.

Nice To Haves

Minimum 1 year of experience in customer service, logistics, or waste/recycling operations.
Knowledge of material types and recycling/waste processes.
Bilingual English/Spanish skills.
Experience using scale management systems, Microsoft Office, or similar software applications.
Basic accounting experience.

Responsibilities

Operate the truck scale system to capture vehicle weights, verify materials, and generate tickets for inbound and outbound loads.
Greet and direct drivers courteously, confirming load type, delivery location, and disposal requirements.
Ensure accuracy in data entry, billing, and ticketing for all loads, including cash or charge transactions.
Monitor incoming materials for compliance with site and regulatory standards, and immediately report prohibited, hazardous, or unsafe loads.
Maintain and reconcile daily tickets and system reports; prepare end-of-day summaries for accounting and site leadership.
Communicate with dispatchers, equipment operators, and site management to coordinate traffic flow and resolve load discrepancies.
Enforce site safety rules for drivers and visitors, including PPE compliance and traffic direction.
Maintain cleanliness and organization of the scale house and surrounding work area.
Participate in safety meetings, site audits, and continuous improvement activities.
Perform other related duties as assigned to support efficient and safe site operations.