Scale Operator

Casella Waste Systems•Charlestown, MA

About The Position

The Scale Operator provides clerical and administrative support to the division, assisting managers, employees, and customers and providing coverage at transfer stations. The role weighs inbound and outbound materials, processes outbound Bills of Lading, and checks that loaded materials match the release number provided by the hauler. The Scale Operator also supplies information to callers, maintains files, organizes schedules and appointments, generates standard reports, prepares correspondence, and supports the dispatch team as needed.

Requirements

High school diploma.
1–3 years of related industrial experience.
Demonstrated ability to work as part of a team in a collaborative environment.
Legally eligible to work in the United States.
Outstanding relationship management skills and excellent listening, communication, and problem-solving skills.
Excellent organizational skills and a positive, professional mindset.
Reliable transportation.
Self-sufficient, team-oriented, attentive, results-oriented, and strong work ethic.
Openness to personal and professional training and development.

Nice To Haves

Experience or interest in an environmental and/or sustainability field.
CDL license.

Responsibilities

Follow company standards, procedures, and policies, and comply with permitted regulations to maintain a safe, secure, and healthy work environment.
Provide excellent customer service and communicate effectively with drivers, staff, and customers.
Maintain accurate scale operations and records to support factual reporting.
Weigh inbound and outbound materials at transfer station facilities.
Process outbound Bills of Lading and verify that loaded materials correspond with the hauler's release number.
Coordinate the loading and unloading of materials, including coordinating machine actions, positioning loads, and moving machinery in a busy environment.
Interface with company drivers, outside haulers, and third-party vehicles to oversee accurate and appropriate job functions.
Provide information to callers, maintain files, organize schedules and appointments, generate standard reports, and produce correspondence.
Provide support to the dispatch team as needed.
Participate in training and learning opportunities to expand knowledge of the company, products, sales, and services.
Perform other duties needed to support the company's vision, mission, and core values.