Scale and Traffic Administration Clerk

T. Parker Host•Avondale, LA

2d•Onsite

About The Position

The Scale and Traffic Administration Clerk administers the weigh bridges, records trucks entering and leaving the terminal, and interacts with truck drivers and relevant internal and external stakeholders. The position supports recordkeeping and process improvement and is involved in rail movements and associated paperwork at Avondale, a multimodal gate complex in New Orleans, Louisiana. The employee is expected to follow the company’s core principles, including prioritizing safety, providing exceptional service, valuing relationships, conducting business with integrity, and supporting company growth.

Requirements

High school diploma.
Proactive, flexible, and self-starting approach.
Ability to multitask, prioritize, and execute multiple activities in a fast-paced work environment.
Ability to manage tasks across multiple projects and conflicting deadlines.
Self-motivated, with strong organizational and communication skills and excellent interpersonal, presentation, and analytical skills.
Ability to work independently and contribute across a team environment.
Proficiency with MS Office software, including Excel, PowerPoint, Word, and Outlook.
Valid driver’s license.

Responsibilities

Greet customers and drivers and direct trucks entering and exiting the facility.
Weigh trucks entering and leaving the facility.
Prepare or execute work orders, work logs, bills of lading, shipping orders, and other documents, including paperwork related to rail movements.
Transfer weight information from the scale to the computer system and obtain appropriate signatures.
Work with the customer service representative (CSR) team on cargo documentation and reporting, and compare records with manifests, work orders, bills of lading, invoices, or orders to verify shipment accuracy.
Maintain the Scale House and work closely with terminal operations.
Assist with office, clerical, filing, and paperwork duties as needed.
Ensure customers conduct business safely and wear required personal protective equipment (PPE).
Track information in Oracle-based systems.
Assist the yard crew with setting up and tallying loads for outbound delivery and inventory.
Record shipment information, including weight, charges, space availability, damage, and discrepancies, for reporting, accounting, and recordkeeping.
Work with the customer service team to resolve problems such as damage, shortages, and nonconformance to specifications.
Perform other duties as assigned.