Scale and Traffic Administration Clerk

T. Parker Host•Waggaman, LA

4d•Onsite

About The Position

The Scale and Traffic Administration Clerk administers the weigh bridges, records trucks entering and leaving the terminal, and interacts with truck drivers and relevant internal and external stakeholders. The role also supports recordkeeping and process improvement and assists with rail movements and related paperwork at Avondale, a multimodal gate complex in New Orleans, Louisiana. The clerk greets and directs customers and drivers, weighs trucks, prepares and tracks shipment and rail documentation, verifies cargo records, and records shipment details for reporting and accounting. The position works with customer service and terminal operations, helps address shipment discrepancies, supports yard load tallying and inventory, maintains the Scale House, and performs other clerical duties as needed. Employees are expected to follow the company’s core principles and help ensure customers conduct business safely and use required PPE.

Requirements

High school diploma.
Proactive, flexible, and self-starting approach.
Ability to multitask, prioritize, and execute multiple activities in a fast-paced work environment.
Ability to manage varied tasks across multiple projects and conflicting deadlines.
Self-motivated, with strong organizational and communication skills and excellent interpersonal, presentation, and analytical skills.
Ability to work independently and contribute to a team environment.
Skills with Microsoft Office software, including Excel, PowerPoint, Word, and Outlook.
Valid driver’s license.

Responsibilities

Greet customers and drivers and direct trucks entering and exiting the facility.
Weigh trucks entering and leaving the facility.
Prepare or execute work orders, work logs, bills of lading, shipping orders, and other documents for routing materials, including rail movements.
Track weight information from the scale in the computer system and obtain appropriate signatures.
Work with the customer service representative team on cargo documentation and reporting, comparing records to verify incoming and outgoing shipments.
Maintain the Scale House and work closely with terminal operations.
Assist with office, clerical, filing, and paperwork duties as needed.
Ensure customers conduct business safely and wear required personal protective equipment.
Track information in Oracle-based systems.
Assist the yard crew with setting up and tallying outbound loads and inventory.
Record shipment information, including weights, charges, space availability, damages, and discrepancies, for reporting, accounting, and recordkeeping.
Work with the customer service team to resolve damages, shortages, and specification nonconformance.
Perform other duties as assigned.