SC Analyst Transportation & Customer Service

MORGAN FOODS INC•Austin, IN

13d•Onsite

About The Position

Morgan Foods, Inc. is seeking a Supply Chain Analyst – Transportation/Customer Service. This is a full-time, on-site role located in Austin, IN. The Senior Supply Chain Analyst coordinates inbound and outbound shipment appointments and supports transportation and customer service operations within a dynamic manufacturing environment. This role works closely with carriers, customers, and third-party logistics (3PL) transportation providers to maintain shipping schedules, support on-time outbound pickups, and resolve scheduling and transportation issues.

Requirements

High School Diploma, GED, or equivalent experience
Clerical and/or administrative experience
Detail-oriented and highly organized
Intermediate to advanced computer skills with proficiency in Microsoft Office, especially Excel
Customer service focus with strong communication skills
Ability to understand and learn information relevant to the transportation economy
Ability to prioritize multiple demands in a dynamic shipping and manufacturing environment

Responsibilities

Schedule and maintain appointments for all inbound and outbound shipments
Download and distribute daily schedules using Excel
Monitor the shipping schedule throughout the day to confirm on-time pickups for all outbound shipments
Work closely with carriers and customers to research, schedule, and reschedule inbound and outbound appointments as needed throughout the day
Perform random audits of shipping and inventory functions
Provide backup support for Customer Service as needed
Work closely with 3PL transportation providers to assist with problem-solving as needed
Serve as the backup to the Transportation Manager, including updating files for the weekly meeting