SATCOM IP Network Support Specialist
About The Position
The SATCOM IP Network Support Specialist works in Leidos’ Enterprise SATCOM Gateway Services Operations Support Cell, supporting the Defense Information Systems Agency (DISA) and its Global Operations Center. The role supports DISA-provided GIG capabilities and Defense Information System Network services for Department of Defense and national security customers. The position is based at Hill AFB, Utah, and requires U.S. citizenship and an active Secret clearance at the start of employment. The specialist supports network operations involving Baseband, IF, and RF communications, including monitoring and troubleshooting IP and SATCOM networks in a 24/7 operations environment.
Requirements
- U.S. citizenship.
- Active Secret security clearance at the start date.
- DoD-8570 IAT Level 2 baseline certification (Security+ CE or equivalent) at the start date.
- Ability to work in a 24/7 operations environment.
- Moderate experience using SAA/GAAs as source documentation for network configuration.
- Moderate understanding and experience operating and configuring MILSATCOM encryption devices.
- Moderate understanding and experience with SATCOM architecture and signal flow.
- Ability to manage IP-over-SATCOM networks using iDirect, Linkway, EBEM, or equivalent FM-TDMA hubs.
- High school diploma and 2–4 years of experience.
Responsibilities
- Create and update tickets in DISA ticketing applications to support customer problem tracking and resolution across Baseband, IF, and RF communications networks.
- Monitor network events and element management failures in real time on a 24x7x365 basis.
- Provide IP network support, including configuration of routers, switches, firewalls, and voice equipment.
- Provide IP satellite modem support, including configuration and issuance of option, boot, and RSP files.
- Remotely access and de-access customers into IP/SATCOM networks.
- Work with DoD SATCOM Gateway facilities and deployed operators to troubleshoot and resolve SATCOM and IP network issues.
- Verify that equipment is operating in the baseline configuration.
- Remotely provide global equipment configurations at DoD SATCOM Gateways using Satellite Access Authorization (SAA) and Gateway Access Authorization (GAA).
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
