SAS Appliance Sales Specialist

Best Buy•Burbank, CA

About The Position

An Appliance Sales Specialist for Pacific Sales is responsible for meeting sales goals and delivering a positive customer experience from the time of sale through installation. Specialists are knowledgeable about the appliance industry and serve as subject matter experts on freestanding and premium appliances. They partner with coworkers and build customer relationships to identify needs and recommend suitable solutions. The role applies product, industry, design, and construction knowledge to customer interactions and order specifications, including basic measurement techniques and knowledge of complex built-in appliances. Specialists follow up with customers, designers, vendors, and contractors about delivery and questions, and attend vendor-provided training to stay current on products and industry trends. Best Buy describes its benefits as supporting employees’ well-being at work and at home. The company also describes its culture as focused on enriching lives through technology, supporting and valuing employees, and providing career possibilities.

Requirements

  • High school diploma or equivalent.
  • At least 1 year of retail or other sales-related experience.

Nice To Haves

  • Associate degree or above in business management or a related field.
  • At least 1 year of appliance or premium luxury product sales experience.

Responsibilities

  • Meet sales goals and deliver the customer experience from the time of sale through installation.
  • Partner with other employees to ensure customers’ end-to-end needs are met.
  • Build relationships with customers to identify their needs and recommend appropriate solutions.
  • Apply product and industry knowledge to customer interactions.
  • Follow up with customers, designers, vendors, and contractors to confirm delivery and answer questions.
  • Apply design and construction knowledge to ensure customer orders match specifications.
  • Use basic measurement techniques and knowledge of complex built-in appliances.
  • Attend vendor-provided product training to stay current on products and industry trends and support customers and fellow sales team members.

Benefits

  • Competitive pay.
  • Employee discount.
  • Financial savings and retirement resources.
  • Support for physical and mental well-being.
  • Leave of absence options, subject to eligibility.
  • Paid time off for eligible full-time and part-time employees, subject to applicable conditions.
  • Incentive pay for certain eligible roles.
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