SAP SuccessFactors Administrator

Expleo•Chicago, IL

1d•Onsite

About The Position

Trissential is hiring a SAP SuccessFactors Administrator to join our client's team. This role is an opportunity to play a key role in learning operations, learning technology administration, reporting, stakeholder engagement, and learning program delivery while helping drive workforce development initiatives across the organization. The position is full-time and located in the Chicago Area (West Suburbs) with an onsite work arrangement of more than 3 days per week.

Requirements

5+ years of experience supporting learning programs, learning operations, talent development, or training administration
Experience administering enterprise Learning Management Systems (LMS)
Hands-on experience with SAP SuccessFactors LMS administration preferred
Strong understanding of adult learning and instructional design principles
Advanced Microsoft 365 proficiency
Experience generating reports, analyzing data, and presenting meaningful insights
Experience supporting enterprise learning initiatives and development programs
Strong stakeholder management and relationship-building capabilities
Excellent written and verbal communication skills
Strong organizational, planning, and project coordination skills
Ability to work independently with minimal supervision
Problem-solving mindset with a focus on continuous improvement
Bachelor's degree in Human Resources, Learning & Development, Education, Organizational Development, Business Administration, Information Systems, or a related field preferred

Nice To Haves

Experience in engineering, manufacturing, technical, or industrial environments
Experience supporting enterprise talent development organizations
Experience with Articulate Storyline
Experience with Articulate Studio
Experience with Adobe Captivate
Familiarity with Adobe Learning products
Experience creating learning analytics dashboards and executive reporting
Exposure to AI-enabled learning solutions and learning technology modernization initiatives
SAP SuccessFactors Learning certification is highly desirable
Relevant Learning & Development, Instructional Design, Talent Management, or LMS certifications are considered a plus

Responsibilities

Administer and maintain SAP SuccessFactors LMS and related learning technologies
Create and manage learning assignments, audiences, curricula, certifications, and learning paths
Maintain training catalogs and learning repositories
Manage training schedules, registrations, rosters, learner communications, and notifications
Support classroom, virtual, and blended learning logistics
Respond to end-user inquiries and troubleshoot learning system issues
Maintain learning records and compliance tracking requirements
Coordinate implementation and deployment of learning and development programs
Support talent development and workforce upskilling initiatives
Partner with instructional designers and business stakeholders to deploy learning solutions
Manage project timelines, dependencies, communications, and deliverables
Support curriculum updates and successful program rollouts
Drive continuous improvement within learning operations processes
Consult with engineering leaders, business stakeholders, and subject matter experts to understand learning needs
Translate business requirements into scalable learning solutions
Facilitate discussions regarding training priorities and execution strategies
Serve as a liaison between business teams and learning operations functions
Drive adoption, engagement, and successful utilization of learning initiatives
Generate recurring and ad hoc reports from SAP SuccessFactors and related systems
Monitor compliance, participation, completion, and engagement metrics
Analyze learning effectiveness and identify trends and improvement opportunities
Develop dashboards, executive summaries, and leadership reporting packages
Provide recommendations based on learning data and operational insights
Create and update learning materials, quick reference guides, job aids, and support documentation
Support development of learning assets using standard authoring tools
Assist with curriculum organization and content management activities
Collaborate with instructional designers on course enhancements and updates
Apply adult learning principles to support effective learning delivery