SAP SD / OTC Managing Business Architect

Capgemini•Southfield, MI
•$117,930 - $223,591

About The Position

Lead the global SAP Order-to-Cash (OTC) function, driving process transformation, solution strategy, and operational excellence. Partner with business, IT, and external stakeholders to deliver scalable SAP S/4HANA solutions, strengthen compliance, optimize cash flow, and support enterprise-wide digital transformation. Provide strategic leadership across complex SAP transformation programs, guide cross-functional teams, oversee solution delivery, and establish governance to align OTC capabilities with business objectives and industry best practices. Application Business Architects lead business transformation and ensure critical deliverables—including business capability models, business capabilities, and value streams—are developed and implemented. They provide clients with perspectives on meeting business requirements through Package/SaaS software solutions, understand client needs, and map those needs to application functionality. The role ensures applications meet both stated and unstated business needs. It may lead or support bids, operate with director-level or more senior client organizations, master one or more business or industry domains, and provide functional guidance throughout the project or application lifecycle. The role also builds thought leadership and conceptualizes new offerings through relationships with colleagues, partners, and clients. The position leads end-to-end solution architecture, design, and delivery of SAP SD/OTC solutions across complex transformation programs. It translates business requirements into scalable SAP S/4HANA solutions, guides solution design and implementation, establishes architecture standards and governance, and presents strategies and recommendations to senior client stakeholders. It also supports pre-sales and solutioning and mentors SAP consultants and architects.

Requirements

  • Bachelor's degree in Business, Information Technology, Engineering, Computer Science, or a related field.
  • 12+ years of SAP experience, with significant experience delivering SAP SD and Order-to-Cash solutions.
  • Deep functional and solution architecture expertise across SAP SD/OTC.
  • Strong SAP S/4HANA experience, including architecture and implementation of enterprise-scale SD/OTC solutions.
  • Deep knowledge of pricing, sales order management, availability checks, delivery processing, billing, credit management, and customer master data.
  • Strong integration experience across SAP SD, MM, FI/CO, Logistics Execution (LE), and related SAP capabilities.
  • Experience designing integrations between SAP and third-party or non-SAP enterprise applications.
  • Proven experience leading solution architecture across large, complex, cross-functional SAP transformation programs.
  • Strong consulting experience, including engaging senior client stakeholders, facilitating workshops, influencing decisions, and translating business requirements into scalable SAP solutions.
  • Experience leading distributed, global, and cross-functional SAP delivery teams.
  • Strong proposal development, estimation, solutioning, and pre-sales experience.
  • Excellent executive communication, presentation, stakeholder management, and problem-solving skills.

Nice To Haves

  • Experience with SAP S/4HANA Greenfield and/or Brownfield implementations.
  • Experience with Vistex, Variant Configuration, BRIM/FI-CA, or related SAP capabilities.
  • Big 4 or major consulting experience.
  • SAP S/4HANA and/or SAP SD certification.

Responsibilities

  • Lead end-to-end solution architecture, design, and delivery of SAP SD/OTC solutions across complex transformation programs.
  • Translate business requirements and process objectives into scalable SAP S/4HANA solutions.
  • Lead solution design across sales order management, pricing, availability checks, delivery processing, billing, credit management, and customer master data.
  • Provide architectural leadership across SAP S/4HANA implementations, transformations, and modernization initiatives.
  • Lead requirements gathering, fit-gap analysis, solution design, configuration strategy, testing, deployment, and go-live activities.
  • Design integrated solutions across SAP SD, MM, FI/CO, Logistics Execution (LE), and other SAP and non-SAP applications.
  • Ensure SAP SD/OTC architecture aligns with enterprise architecture standards, business objectives, and transformation roadmaps.
  • Partner with senior business and IT stakeholders to define solution strategy, facilitate key design decisions, and resolve complex business and technology challenges.
  • Identify opportunities to simplify business processes, improve automation, optimize cash flow, and strengthen end-to-end OTC capabilities.
  • Provide functional and architectural leadership to consultants, technical teams, and cross-functional delivery resources.
  • Establish solution architecture standards, governance, and quality oversight throughout the implementation lifecycle.
  • Present solution architecture, transformation strategies, roadmaps, risks, and recommendations to senior client stakeholders.
  • Support pre-sales and solutioning activities, including scope definition, solution approach, estimation, resource planning, and proposal development.
  • Mentor SAP consultants and architects while helping strengthen SAP SD/OTC capabilities across the practice.
  • Lead business transformation and ensure development and implementation of business capability models, business capabilities, and value streams.
  • Provide functional guidance throughout the project or application lifecycle and contribute to bids, thought leadership, and new offerings.

Benefits

  • Paid time off, including vacation (12–25 days depending on grade), company-paid holidays, personal days, and sick leave.
  • Medical, dental, and vision coverage, or provincial healthcare coordination in Canada.
  • Retirement savings plans, such as 401(k) in the U.S. or RRSP in Canada.
  • Life and disability insurance.
  • Employee assistance programs.
  • Additional benefits as provided by local policy and eligibility.
  • The role may be eligible for variable incentives, bonuses, or commissions.
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