SAP Program Manager - US Public Services Market Unit
About The Position
The SAP Program Manager will lead complex S4HANA programs from scoping through full delivery. The role defines project scope, schedules, and milestones, drives implementations across multiple workstreams, and manages risks, deliverables, team performance, and project managers. It coordinates delivery across third-party subcontractors and SAP teams and lines of business, using time-boxed engagement orchestration to structure phases and sustain momentum. The position also maintains documentation and reporting and builds trusted relationships with customers and internal stakeholders. The successful candidate is an experienced S4HANA delivery leader with a record of complex program management, hands-on implementation experience, knowledge of SAP Best Practices and Fit-to-Standard, and the ability to manage escalations, resolve conflict, mentor project managers, and influence delivery practices. Public sector experience in State, Local, or Education departments is sought. Candidates must have PMP certification or be willing to obtain it within six months. The role also calls for practical use of agentic AI tools, quality-checking their outputs, applying context engineering, and championing AI adoption. SAP describes its delivery community as global and grounded in trust, accountability, partnership, customer success, and continuous improvement. Compensation is USD 151,900–340,900 yearly; variable incentive opportunities and additional benefits may also be provided subject to applicable plans and policies.
Requirements
- Hands-on experience leading S4HANA implementations.
- Strong grasp of SAP Best Practices and Fit-to-Standard.
- Experience managing escalations and resolving conflict to keep delivery on track.
- Strong communication skills, a collaborative approach, creative thinking, and learning agility.
- Customer-first approach and ability to build trusted relationships with senior stakeholders.
- PMP certification or willingness to obtain certification within six months.
- Practical daily use of agentic tools, including quality-checking outputs and applying context engineering.
Nice To Haves
- Preferred experience across S4 workstreams: landscape, client strategy, sizing, transport management, analytics, security, and development.
- Public sector experience in State, Local, or Education departments.
Responsibilities
- Lead complex S4HANA programs from scoping through full delivery.
- Define project scope, schedules, and milestones, and hold teams accountable.
- Drive S4HANA implementation across multiple workstreams while managing risks and deliverables.
- Coordinate work across third-party subcontractors, SAP Custom Development, SAP Global Delivery, SAP Active Global Support, and SAP lines of business including Signavio, SuccessFactors, Ariba, and Joule.
- Apply time-boxed engagement orchestration to structure delivery phases and maintain momentum.
- Manage team performance and guide project managers through delivery challenges.
- Maintain document management and reporting to keep stakeholders aligned.
- Build trusted partnerships with key customers and internal stakeholders.
- Mentor project managers and influence delivery best practices.
- Use agentic AI tools, quality-check outputs, apply context engineering, and champion AI adoption.
Benefits
- Flexible working models.
- Health and well-being support.
- Variable incentive opportunities and additional benefits may be provided, subject to applicable plans and policies.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
