SAP Program Manager - US Public Services Market Unit

SAP Careers • Springton Pointe Woods, PA

4d • $151,900 - $340,900

About The Position

The SAP Program Manager will lead complex S/4HANA programs from scoping through full delivery. The role defines project scope, schedules, and milestones; drives implementations across multiple workstreams; and manages risks, deliverables, team performance, and project managers. It coordinates delivery among third-party subcontractors and SAP teams and lines of business, using time-boxed engagement orchestration to structure phases and maintain momentum. The role also maintains documentation and reporting and builds trusted relationships with customers and internal stakeholders.

The position calls for an experienced S/4HANA delivery leader with strong communication and collaboration skills, sound judgment in managing escalations and conflict, and a practical approach to using AI tools. Public sector experience in State, Local, or Education departments is identified as a qualification. The position is part of SAP's global delivery community, which emphasizes trust, accountability, partnership, customer success, and continuous improvement.

Requirements

• Hands-on experience leading S/4HANA implementations.
• Strong grasp of SAP Best Practices and Fit-to-Standard.
• Strong communication skills, a collaborative approach, creative thinking, and learning agility.
• Skilled at managing escalations and resolving conflict.
• Customer-first approach and ability to build trusted relationships with senior stakeholders.
• PMP certification or willingness to obtain certification within 6 months.
• Practical use of agentic tools, including quality-checking outputs and applying context engineering.

Nice To Haves

• Preferred experience across S/4 workstreams including landscape, client strategy, sizing, transport management, analytics, security, and development.
• Public sector experience in State, Local, or Education departments.

Responsibilities

• Lead complex S/4HANA programs from scoping through full delivery.
• Define project scope, schedules, and milestones, and hold teams accountable.
• Drive S/4HANA implementation across multiple workstreams while managing risks and deliverables.
• Coordinate work across third-party subcontractors, SAP Custom Development, SAP Global Delivery, SAP Active Global Support, and SAP lines of business including Signavio, SuccessFactors, Ariba, and Joule.
• Use time-boxed engagement orchestration to structure delivery phases and maintain momentum.
• Manage team performance and guide project managers through delivery challenges.
• Maintain document management and reporting to keep stakeholders aligned.
• Build trusted partnerships with key customers and internal stakeholders.
• Mentor project managers and influence delivery best practices.
• Manage escalations and resolve conflict to keep delivery on track.
• Use agentic tools, quality-check their outputs, apply context engineering, and champion AI adoption.

Benefits

• Flexible working models.
• Health and well-being focus.
• Variable incentive opportunities and additional benefits may be available, subject to applicable plans and policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed