Sandwich Maker

Biggby Coffee•Cartersville, GA
•Onsite

About The Position

A Biggby Sandwich Maker prepares food and beverages to guest specifications, takes and processes orders, operates a register, and helps maintain clean and stocked work areas. The role includes answering guest questions and addressing concerns in a friendly, professional manner. Sandwich Makers may also be assigned additional duties by a manager, including cleaning kitchen, restaurant, and restroom areas and restocking supplies. The restaurant is independently owned and operated by a Biggby franchisee, which is the employer and sets wages, benefits, and employment policies.

Requirements

  • Strong guest focus and hospitality mindset.
  • Ability to work well with others in a fast-paced team environment.
  • Dependability, punctuality, integrity, and a positive attitude.
  • Willingness to learn, adapt to change, and grow within the company.
  • Ability to multitask while maintaining attention to detail.
  • Weekend availability.
  • Ability to stand for extended periods.
  • Ability to perform repetitive motions, including bending, stooping, reaching, and lifting.
  • Ability to lift up to 25 lbs.
  • Ability to work in a small space with hot and cold equipment.

Responsibilities

  • Prepare and serve sandwiches, coffee, espresso drinks, specialty drinks, teas, smoothies, and other food items according to Biggby recipes and brand standards.
  • Take guest orders at the register, drive-thru, or mobile ordering system and process payments accurately.
  • Greet guests warmly and create a welcoming environment.
  • Maintain knowledge of the menu, seasonal items, and promotions, and answer guest questions.
  • Follow food safety, sanitation, and cleanliness standards.
  • Restock cups, lids, straws, condiments, syrups, food, and other supplies as needed.
  • Keep work areas, counters, equipment, and guest seating areas clean and organized.
  • Operate equipment safely and according to training, including espresso machines, blenders, and ovens.
  • Communicate with team members and managers to support smooth operations.
  • Meet speed-of-service standards while maintaining accuracy and quality.
  • Assist with stocking, organizing, and cleaning tasks as assigned.
  • Address guest concerns or complaints in a friendly and professional manner.
  • Complete other duties assigned by a manager.
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