Samsung Experience Consultant (PT)
About The Position
Samsung Experience Consultants represent Samsung Electronics America at a Best Buy retail store, driving sales of Samsung mobile products and services, including phones, tablets, and wearables. The role uses conversational consulting sales techniques to understand customers’ needs and recommend suitable products. Consultants also build relationships with Best Buy employees and leadership, provide product information and training, and help promote Samsung products as brand evangelists. The position includes customer and client service, maintaining retail brand standards, merchandising and display work, sales and retail-insight reporting, and meeting individual and store sales goals. Work is scheduled during high-traffic periods, including weekends, weekdays, evenings, and some holidays. The role is part-time and offers hourly pay of $17.50, competitive weekly pay, and paid online training.
Requirements
- High school diploma or equivalent.
- Excellent communication, presentation, interpersonal, and problem-solving skills.
- Demonstrated knowledge of products and services.
- Integrity and commitment to customer satisfaction.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Availability to work evenings, weekends, and high-demand retail holidays.
- Ability to maintain customer confidentiality.
Nice To Haves
- Six months of prior sales, retail, telecom, or marketing experience.
Responsibilities
- Demonstrate, sell, and promote Samsung products to Best Buy customers.
- Drive sales of Samsung mobile products and services using conversational consulting sales techniques.
- Understand customer needs and recommend suitable Samsung products.
- Build customer confidence in Samsung products and services and serve as a brand evangelist to Best Buy employees and customers.
- Build partnerships with Best Buy staff to support team initiatives and goals.
- Meet or exceed monthly and weekly individual and store sales goals or quotas.
- Provide excellent service to customers and Best Buy employees.
- Maintain retail brand standards for merchandising, security, installation, and cleanliness.
- Complete display resets when requested and during new product launches.
- Complete accurate daily reporting on sales performance and retail insights.
- Attend regularly and punctually.
- Train and collaborate with Best Buy associates and leadership, including sharing product information and goals.
Benefits
- Competitive weekly pay.
- Hourly pay of $17.50.
- Next-day on-demand pay through DailyPay.
- Paid online training that can be completed at home using a computer or mobile device.
- Company-provided apparel.
- Company-provided tablet or phone.
- Ongoing training and development.
- Paid holidays.
- Career pathing options.
- Personal development opportunities.
- Professional stretch assignments.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
