Samsung Experience Consultant (PT)

2020 Companies•SeaTac, WA
•Onsite

About The Position

2020 Companies is hiring a part-time Samsung Experience Consultant to represent Samsung Electronics America and drive sales of Samsung mobile products and services within a Best Buy retail store. The role involves consulting with customers to understand their needs, recommending suitable Samsung products, and providing current and relevant product information. The consultant also builds relationships with Best Buy employees and leadership, supports store and brand initiatives, and serves as a Samsung brand representative. The position includes product demonstrations and sales, merchandising and display maintenance, sales reporting, and participation in product launches. Consultants are expected to meet sales goals, deliver strong customer and client service, and maintain attendance, reporting accuracy, customer confidentiality, and retail brand standards. The schedule includes high-traffic times, evenings, weekends, and some holidays.

Requirements

  • High school diploma or equivalent.
  • Excellent communication, presentation, interpersonal, and problem-solving skills.
  • Demonstrated knowledge of products and services.
  • Integrity and commitment to customer satisfaction.
  • Ability to work independently and manage multiple priorities in a fast-paced environment.
  • Availability to work evenings, weekends, and high-demand retail holidays.
  • Ability to maintain customer confidentiality.

Nice To Haves

  • Six months of prior sales, retail, telecommunications, or marketing experience.

Responsibilities

  • Demonstrate, sell, and promote Samsung products to customers in Best Buy.
  • Drive sales of Samsung mobile products and services using conversational consulting sales techniques.
  • Understand customer needs and recommend Samsung products that address those needs.
  • Provide customers with current and relevant product information.
  • Build confidence in Samsung products and services among Best Buy employees and new and repeat customers.
  • Build partnerships with Best Buy staff to support shared initiatives and goals.
  • Meet or exceed personal and store sales goals and established weekly or monthly quotas.
  • Provide excellent service to customers and Best Buy employees.
  • Ensure retail brand standards for merchandising, security, installation, and cleanliness are met.
  • Complete display resets upon request and during new product launches.
  • Complete daily reporting on sales performance and retail insights.
  • Maintain regular and prompt attendance and accurate reporting.

Benefits

  • Competitive weekly pay.
  • Hourly pay of $19.00.
  • Next-day on-demand pay through DailyPay.
  • Paid online training completed at home using a computer or mobile device.
  • Company-provided apparel.
  • Company-provided tablet or phone.
  • Ongoing training and development.
  • The company describes paid holidays, career pathing options, personal development opportunities, and professional stretch assignments as forms of employee support.
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