Samsung Experience Consultant (PT)

2020 Companies•SeaTac, WA
•Onsite

About The Position

2020 Companies is hiring a part-time Samsung Experience Consultant to represent Samsung Electronics America and drive sales of Samsung mobile products and services at a Best Buy retail store. The role involves demonstrating and promoting Samsung products, understanding customer needs, and recommending appropriate products. The consultant also builds relationships with customers, Best Buy employees, and store leadership, and supports sales goals and brand initiatives. The consultant maintains retail brand standards, including merchandising, security, installation, and cleanliness; completes display resets for new product launches; and submits daily sales and retail-insight reports. Success is measured by attendance, reporting accuracy, sales performance, and customer and client satisfaction. Work is scheduled during high-traffic periods, including required weekends, weekdays, and some holidays.

Requirements

  • High school diploma or equivalent.
  • Excellent communication, presentation, interpersonal, and problem-solving skills.
  • Demonstrated knowledge of products and services.
  • Ability to work independently and manage multiple priorities in a fast-paced environment.
  • Availability to work evenings, weekends, and high-demand retail holidays.
  • Ability to maintain customer confidentiality.
  • Integrity and commitment to customer satisfaction.

Nice To Haves

  • Six months of prior sales, retail, telecom, or marketing experience.

Responsibilities

  • Drive sales of Samsung mobile products and services in a Best Buy store using conversational consulting sales techniques.
  • Identify customer needs and recommend Samsung products that address them.
  • Build confidence in Samsung products and services among Best Buy employees and new and repeat customers.
  • Build strong partnerships with Best Buy staff to advance team initiatives and goals.
  • Meet or exceed personal and store sales goals and established monthly or weekly quotas.
  • Provide excellent service to customers and Best Buy employees.
  • Maintain retail brand standards for merchandising, security, installation, and cleanliness.
  • Complete display resets upon request and during new product launches.
  • Submit daily reports on sales performance and retail insights.
  • Maintain regular and prompt attendance and accurate daily reporting.

Benefits

  • Competitive weekly pay.
  • Hourly pay of $19.00.
  • Next-day on-demand pay through DailyPay.
  • Paid online training completed at home via computer or mobile device.
  • Company-provided apparel.
  • Company-provided tablet or phone.
  • Ongoing training and development.
  • Paid holidays.
  • Career pathing options, personal development opportunities, and professional stretch assignments.
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