Sample Management Coordinator III (Second Shift)

Bureau Veritas•Indianapolis, IN

8d•Onsite

About The Position

The Sample Management Coordinator III provides customer order and laboratory support involving chemical samples, including highly potent and controlled substances. Work includes sample weighing, solubilization, plating, dissolution transfer preparations, sample staging, shipping and receiving, inventory updates, container direct sample submission support, and taring and weighing using automated equipment. The role supports directed sample submission and sample orders throughout receiving, registration, preparation, storage, shipping, and delivery. It also maintains sample and consumables inventories, assists with process development and software changes, supports sample storage and archive operations, and helps resolve client issues. The coordinator follows laboratory SOPs, quality and safety policies, client requirements, and applicable management systems; organizes work to meet laboratory turnaround times and client expectations; and performs tasks with limited supervision. The position typically works Monday through Friday, 40 hours per week, on the second shift from 4 p.m. to midnight, with flexibility to meet departmental needs and complete assigned projects.

Requirements

Comfort handling chemical samples.
Highly organized, able to prioritize workload, and able to complete orders.
Professional and concise written and verbal communication skills.
High attention to detail.
Strong experience with MS Office Suite and SharePoint sites.
Ability to quickly understand job-specific software.
Team-oriented and able to work collaboratively.
Able to multitask and manage multiple projects in a deadline-driven environment.
Strong organizational skills and ability to assess project status and communicate it effectively.
Ability to work within specified turnaround times in a production environment.
Experience handling large quantities of samples and orders.
Able to coordinate activities among different departmental areas.
Demonstrated team leadership.
Ability to coordinate multiple priorities and complex schedules to support laboratory operations.
Technical problem-solving and process-improvement skills.
Ability to train on all support tasks in the assigned laboratory.
Strong interpersonal skills, including approachability, relationship building with internal and external contacts, initiative, and adaptability.

Responsibilities

Provide sample chemistry support, including dissolution transfer of samples for weigh fulfillment, hand solubilization of neat samples, and inspection of inventory samples.
Support directed sample submission from neat sample receiving through shipping and delivery, including issue communication, shipment notifications, and customer service.
Provide registration support for third-party submissions in nonstandard containers and established processes; inventory submissions requiring registration work; correct container barcodes; and prepare and complete directed sample submission orders.
Fulfill customer-requested sample weighing, including highly potent and controlled substances.
Pick and place samples for all locations through software-driven order processing.
Maintain sample storage and help resolve issues, including locating misplaced samples, reorganizing and loading sample archives and staging locations, and auditing tubes.
Transport samples to various onsite locations and transfer submission containers and plate deliveries between buildings.
Tare and weigh containers on automated weighing robots and transfer samples from nonstandard containers to approved containers.
Prepare shipment documentation using software, prepare and review SDS documents for shipments, and collate sample orders and prepare shipments to third-party collaborators.
Monitor consumables inventory and pick up or deliver consumables as needed.
Work with clients on new process development and software changes.
Support cleanup of small sample spills and communicate spills requiring additional assessment or expertise to the client.
Provide directed sample submission shipping and delivery services for plated samples, including inventory inspection, neat sample solubilization, sample tube creation, and plating.
Provide sample order support, including order-system customer service, prioritization based on order comments, and sample shipping and receiving.
Inspect sample testing plates to ensure automation systems meet quality standards and communicate apparent issues to client personnel.
Manage reference compounds and support pick/place operations for solubilized sample archives, staging, and storage, including loading and unloading automated storage systems, refrigerators, and freezers.
Monitor plate staging and pickup locations, track unretrieved sample plates, and communicate with biology regarding retrieval or disposal.
Follow laboratory SOPs to ensure task accuracy and organize workload to meet or exceed laboratory turnaround times and client expectations.
Communicate effectively with team members and comply with safety guidelines.
Assist with departmental projects as directed and help resolve client issues or questions to enhance client satisfaction and relations.
Train employees on sample preparation and procedures as assigned.
Follow client and Bureau Veritas Consumer Products Services, Inc. quality, health, safety, security, environmental, quality manual, and safety/chemical hygiene policies and procedures, and comply with applicable regulatory management systems.
Perform other duties as defined by the manager, departmental needs, and workload.