Salon Manager
About The Position
Mango Salon is seeking a people-centered Salon Manager to lead salon operations and create memorable guest experiences across its Richmond and Western Henrico locations. The manager leads the service floor, supports and develops the team, and helps maintain a welcoming, high-energy environment. The role includes autonomy, leadership support, and opportunities for career growth with a company that promotes from within. The Salon Manager delivers personalized guest service, coordinates daily floor operations, coaches team members, and reinforces the company’s culture and initiatives. They also oversee scheduling and staff coverage in partnership with the Scheduling Manager, maintain knowledge of salon services and systems, and provide support to the Welcome Desk and Reservation Center as needed. Flexibility to work evenings, weekends, and across multiple locations is required.
Requirements
- People management experience.
- A natural ability to build relationships and an interest in coaching and motivating others.
- Strong communication, organization, and problem-solving skills.
- A positive, professional leadership style and ability to thrive in a fast-moving environment.
- Flexibility to work evenings, weekends, and across multiple locations.
- A desire to grow a career with a company that promotes from within.
Nice To Haves
- Retail leadership experience is strongly valued.
- Salon or service-industry experience is a plus, but not required.
Responsibilities
- Deliver exceptional, personalized service to every guest.
- Create a welcoming, high-energy environment for guests and team members.
- Coordinate the service floor to keep daily operations running smoothly.
- Train, coach, and support the team’s growth and performance.
- Build strong relationships with Designers, Guest Services, and Assistants.
- Reinforce Mango Salon’s culture, values, and initiatives.
- Oversee scheduling and staff coverage in partnership with the Scheduling Manager.
- Maintain strong knowledge of salon services, systems, and operations.
- Support the Welcome Desk and Reservation Center as needed.
- Problem-solve in real time and keep priorities moving forward.
Benefits
- Supportive, team-driven culture.
- Clear career pathing and leadership development.
- Competitive pay.
- Profit Sharing Retirement Plan.
- Comprehensive benefits package.
- Paid time off.
- Community involvement opportunities.
- Discounts on services and products.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
