Salon Manager - 19265

Holiday Hair • Hummelstown, PA

13d • Onsite

About The Position

The Salon Leader (SL) leads salon operations and team members while modeling Regis’ core values and providing friendly, professional service to clients. The role supports salon performance through team leadership, recruiting, coaching, customer service, marketing, and administrative management. The position is based at a Regis salon location, including Supercuts, Holiday Hair, or Cost Cutters.

Requirements

• Maintain a valid cosmetology or barber’s license.
• Ability to lead a team and work collaboratively or independently.
• Ability to market oneself, the salon, and the team in the community to increase clientele.
• Strong communication, organization, and problem-solving skills.
• Ability to provide consistent, excellent customer service.
• Ability to multitask and manage salon duties, including meetings, scheduling, cash management, and reporting.
• Willingness to learn new techniques and stay current with hair trends.
• Ability to lead through change and apply effective coaching skills.
• Ability to travel to other salon locations as needed, including temporary assignments.
• Maintain full-time status and meet business demands.
• Complete assigned training as determined by Regis.
• Supercuts Salon Leaders must have a Hair Stylist Academy (HSA) completion certificate.

Nice To Haves

• Three years of experience as a stylist.
• One year of experience in a salon leadership role.

Responsibilities

• Recruit, interview, and hire talent to meet salon staffing requirements.
• Evaluate team member performance by setting, reviewing, and documenting individual goals.
• Model quality services by consulting with clients and applying appropriate service techniques.
• Recommend and participate in approved local marketing initiatives, including coupon campaigns, seasonal initiatives, and client appreciation events.
• Educate clients and team members about home hair care and recommend services and products to help clients maintain their hairstyles.
• Lead and inspire the team to deliver excellent customer service, ensure client satisfaction, and build client loyalty.
• Provide customized consultations with each client, including stating the final price before services begin.
• Complete salon leadership administrative tasks promptly, including POS ticket closeout, timecards, inventory control, onboarding, and appointment scheduling.
• Communicate effectively and positively with clients, team members, leadership, and the corporate support team.
• Meet or exceed personal and salon productivity standards.
• Protect salon assets and enforce cash-handling procedures.
• Lead, train, and model all services offered at the salon.
• Maintain flexibility in scheduled shifts to meet business needs, including potential night and weekend shifts.
• Attend required technical training sessions and virtual or in-person meetings as directed by leadership.
• Enforce and model Regis policies and salon procedures, including bank deposits or runs, salon cleaning and maintenance, and disinfecting styling implements.

Benefits

• 40 hours of PTO after 90 days.
• Flexible schedules.
• Medical, dental, and vision coverage.
• 401(k).
• Student loan repayment assistance.
• Paid time off.
• Free ongoing technical education.
• Career and skill growth opportunities focused on professional development.
• Referral bonuses.
• Potential to increase commission percentage quarterly based on productivity.
• Bi-weekly earnings paid as straight commissions or hourly rate, whichever is higher.
• Relaxed dress code.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed