Salon Manager

Holiday Hair • Hummelstown, PA

13d • Onsite

About The Position

The Salon Leader is responsible for leading salon operations and team members while modeling Regis’ core values and delivering friendly, professional service to clients. The role is based at a Regis salon location, including Supercuts, Holiday Hair, or Cost Cutters. The Salon Leader leads, trains, and models salon services; supports client satisfaction and loyalty; and handles staffing, scheduling, administrative, marketing, and operational responsibilities. The position requires maintaining full-time status and adapting scheduled shifts to business needs, including potential night and weekend shifts. Travel to other salon locations may be needed for temporary assignments.

Requirements

• Valid cosmetology or barber license, which must be maintained.
• Ability to lead a team and work collaboratively or independently.
• Ability to market oneself, the salon, and the team in the community to increase clientele.
• Strong communication, organization, and problem-solving skills.
• Ability to provide consistent, excellent customer service.
• Ability to multitask and manage salon duties, including meetings, scheduling, cash management, and reporting.
• Willingness to learn new techniques and stay current with hair trends.
• Ability to lead through change and coach effectively.
• Ability to travel to other salon locations as needed for temporary assignments.
• Ability to maintain full-time status and meet business demands.
• All Salon Leaders must complete assigned training as determined by Regis.
• Supercuts Salon Leaders must have a Hair Stylist Academy completion certificate.

Nice To Haves

• Three years of experience as a stylist.
• One year of experience in a salon leadership role.

Responsibilities

• Recruit, interview, and hire talent to meet salon staffing requirements.
• Evaluate team member performance by setting, reviewing, and documenting individual goals.
• Consult with clients and model quality service techniques.
• Recommend and participate in approved local marketing initiatives, including coupon campaigns, seasonal initiatives, and client appreciation events.
• Educate clients and team members about home hair care and recommend services and products.
• Lead and inspire the team to provide excellent customer service, client satisfaction, and loyalty.
• Provide customized client consultations, including stating the final price before a service begins.
• Complete salon administrative tasks promptly, including POS ticket closeout, timecards, inventory control, onboarding, and appointment scheduling.
• Communicate effectively and positively with clients, team members, leadership, and the corporate support team.
• Meet or exceed personal and salon productivity standards.
• Protect salon assets and emphasize and enforce cash-handling procedures.
• Lead, train, and model all services offered at the salon.
• Maintain flexibility in scheduled shifts to meet business needs, including potential night and weekend shifts.
• Attend required technical training sessions and virtual or in-person meetings as directed by leadership.
• Enforce and model Regis policies and salon operating procedures, including bank deposits or runs, salon cleaning and maintenance, and disinfecting styling implements.

Benefits

• Flexible schedules.
• Medical, dental, and vision coverage.
• 401(k).
• Student loan repayment assistance.
• Paid time off.
• Free ongoing technical education.
• Career and skill growth opportunities with a focus on professional development.
• Referral bonuses.
• Opportunity to increase earnings through walk-in customers, tips, and commissions.
• Bi-weekly pay based on straight commissions or an hourly rate, whichever is higher.
• Opportunity to increase commission percentage quarterly based on productivity.
• Relaxed dress code, including jeans and tennis shoes.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed