Salon Manager

Supercuts•Livermore, CA

10d•$20 - $24

About The Position

The Salon Manager is responsible for all facets of salon operations and provides leadership, training, and tools to help staff build clientele and grow the business. The manager also provides the full range of hair care services offered by Supercuts while ensuring high guest-service standards and salon profitability. The role includes delivering quality consultations and exceptional service, and helping guests understand how to maintain their desired look at home. Supercuts provides in-house haircut and color training, leadership training, ongoing education, and annual recertification. The brand offers haircuts, color and highlights, waxing, and specialty services. This opportunity is with an independent Supercuts franchisee; if hired, the candidate will be a direct employee of that franchisee, which independently determines employment matters, wages, and benefits.

Requirements

Current cosmetology or barber license and manager license as required by state or provincial regulations.
Ability to work a flexible schedule, including evenings and weekends.
Ability to understand guest needs, provide quality consultations, and perform requested services efficiently and professionally.
Ability to perform administrative tasks, including scheduling, computerized register transactions, close-out procedures, and light housekeeping.
Ability to resolve guest issues.
Ability to effectively lead and develop a team, create a positive work environment, provide training and guidance, and resolve associate issues.
Ability to stand for sustained periods.
Ability to lift up to 10 pounds frequently and up to 25 pounds occasionally.
Ability to perform continuous repetitive movements with fingers, hands, wrists, and arms, and continuous grasping and reaching, often above shoulder level.
Ability to work around chemicals and fragrances used in salon services.
Close vision, color vision, and ability to adjust focus to observe guests’ hair.
Ability to communicate with guests about services and their needs and preferences.

Responsibilities

Oversee all facets of salon operations and support salon profitability.
Lead, train, and develop the team, helping staff increase their clientele and business.
Provide the full range of hair care services offered by the salon.
Deliver exceptional guest service, quality consultations, and services in a professional and efficient manner.
Complete administrative tasks, including staff scheduling, register transactions, close-out procedures, banking procedures, salon inventory, staff meetings, and light housekeeping.
Resolve guest issues and associate issues.
Create a positive work environment and guide staff on business and technical competencies.