Salon Manager

Supercuts•Columbus, NE

48d

About The Position

The Salon Manager is responsible for all aspects of salon operations and provides staff with leadership and tools to grow their clientele and the business. The role delivers the full range of Supercuts hair care services while ensuring high standards of guest service and salon profitability. The manager provides quality consultations, professional services, and guidance that helps guests achieve and maintain their desired look. The role also includes administrative duties, team development, and maintaining a positive work environment.

Requirements

Current cosmetology or barber license and manager license as required by state or provincial regulations.
Ability to work a flexible schedule, including evenings and weekends.
Ability to provide exceptional guest service, understand guest needs, conduct quality consultations, and perform requested services efficiently and professionally.
Ability to perform administrative tasks, including scheduling, computerized register transactions, close-out procedures, and light housekeeping.
Ability to resolve guest issues.
Ability to effectively lead and develop a team, train and provide guidance, create a positive work environment, and resolve associate issues.
Ability to stand for sustained periods.
Ability to lift frequently up to 10 pounds and occasionally up to 25 pounds.
Ability to perform continuous repetitive movements with fingers, hands, wrists, and arms.
Ability to grasp and reach continuously, often above shoulder level.
Ability to work around chemicals and fragrances used in salon services.
Ability to observe guests’ hair, including close vision, color vision, and adjusting focus.
Ability to communicate with guests about services and their needs and preferences.
Ability to travel occasionally to out-of-town meetings, sometimes overnight.

Responsibilities

Oversee all facets of salon operations and contribute to salon profitability.
Lead and support staff in growing their clientele and the business.
Provide the full range of hair care services offered by Supercuts.
Ensure high standards of guest service, including quality consultations and professional service.
Complete schedules and transactions using the computerized register and perform close-out procedures.
Perform light housekeeping duties, banking procedures, inventory tasks, and staff meetings.
Resolve guest issues and associate issues.
Train and guide team members on business and technical competency matters.
Create a positive work environment.