Salon Manager

Supercuts•Lincoln, NE

25d

About The Position

The Salon Manager is responsible for all facets of salon operations and provides staff with leadership and tools to grow their clientele and the business. The role provides hair care services offered by Supercuts and ensures high standards of guest service and salon profitability. The manager delivers excellent service across the salon’s full range of hair care services, including quality consultations, exceptional service, and guidance to help guests duplicate their desired look at home. The position also involves leading and developing the team, handling administrative and salon-operational tasks, and resolving guest and associate issues.

Requirements

Current cosmetology or barber license and manager license, as required by state or provincial regulations.
Ability to work a flexible schedule, including evenings and weekends.
Ability to provide exceptional guest service, understand guest needs, provide quality consultations, and perform requested services efficiently and professionally.
Ability to perform administrative tasks, including completing schedules and register transactions, close-out procedures, banking procedures, salon inventory, staff meetings, and light housekeeping.
Ability to resolve guest issues.
Ability to effectively lead and develop a team, create a positive work environment, train and guide staff on business and technical competency matters, and resolve associate issues.
Ability to stand for sustained periods.
Frequent lifting of up to 10 pounds and occasional lifting of up to 25 pounds.
Ability to perform continuous repetitive movements with fingers, hands, wrists, and arms; continuous grasping and reaching, often above shoulder level.
Ability to be exposed to chemicals and fragrances used in performing services.
Ability to observe guests’ hair, including close vision, color vision, and the ability to adjust focus.
Ability to communicate with guests about services and their needs and preferences.
Occasional travel to out-of-town meetings, sometimes overnight.

Responsibilities

Manage all facets of salon operations and support salon profitability.
Lead and develop staff, creating a positive work environment and providing training, guidance, and tools to grow clientele and the business.
Provide the full range of hair care services offered by the salon.
Ensure high standards of guest service through quality consultations and professional service.
Complete administrative tasks, including staff scheduling, computerized-register transactions, close-out procedures, banking procedures, salon inventory, staff meetings, and light housekeeping.
Resolve guest issues and associate issues.