Bilingual (Spanish/English) Salesperson

Advance Stores Company•Manassas, VA

About The Position

The Salesperson is an entry-level sales position that supports the DIY business and helps achieve sales and service objectives. The role requires good knowledge of store systems, basic automotive systems and parts, and the ability to source products from stores, hubs, PDQ, and external suppliers. The Salesperson also maintains in-depth knowledge of store inventory and maintenance processes. The position may be part-time or full-time. Fleet safety certification is preferred. The role provides sales and service assistance to DIY customers in person and by phone, performs services such as battery installation and testing and wiper installation, maintains store product and operational standards, and handles inventory processes. Other duties include store cleaning, stocking, and delivering parts to customers as needed. The work is usually performed indoors, with occasional outdoor work in various weather conditions, such as during battery and wiper installations. The role may involve exposure to moving mechanical parts, high or precarious places, toxic or caustic chemicals, electrical shock risk, explosives, and vibration. Noise is usually moderate.

Requirements

Speak and write English; Spanish is listed as a plus.
Communicate effectively and build strong relationships with customers, peers, and management.
Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
Use basic math accurately, including addition, subtraction, multiplication, and division with whole numbers, common fractions, and decimals.
Work an assortment of days, evenings, and weekends as needed.
Have 2–3 years of successful sales experience in a diverse retail environment, providing superior customer experiences.
Have basic driving and navigation ability.
Be able to use a delivery board system, locate and stock parts, operate inventory systems and store equipment, and use POS and parts lookup systems.
Have safety knowledge and skills, and parts and automotive system knowledge.
Be able to use testing and diagnostic equipment for DIY service.
Be able to walk or stand predominantly and perform tasks requiring talking, hearing, handling or feeling with hands and fingers, reaching, climbing or balancing, and stooping, kneeling, crouching, or crawling.
Frequently lift or move up to 50 pounds and occasionally lift or move up to 100 pounds.
Have the vision abilities required for close and distance vision, color vision, depth perception, and adjusting focus.

Nice To Haves

Spanish language ability.
Fleet safety certification.

Responsibilities

Provide an excellent selling experience to DIY customers during store visits and phone calls.
Achieve personal sales goals and help the store achieve its sales goals.
Provide DIY services, including battery installation and testing and wiper installation.
Maintain store product and operational standards.
Handle inventory processes, including truck put-away, shoot-outs, cycle counts, and back stock.
Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
Perform general stocking, including truck stocking and back stock.
Safely deliver parts to customers as needed.