Bilingual Salesperson (English/Spanish)

Advance Auto Parts•Gaston, SC

About The Position

This is an entry-level sales position supporting the DIY business and helping achieve sales and service objectives. The Salesperson has good knowledge of store systems, basic automotive systems and parts, and the ability to source parts from stores, hubs, PDQ, and external suppliers. The role also requires in-depth knowledge of store inventory and maintenance processes. The position may be part-time or full-time. Fleet safety certification is preferred.

Requirements

  • Have 2–3 years of successful sales experience in a diverse retail environment, providing superior customer experiences.
  • Communicate effectively and build strong relationships with customers, peers, and management.
  • Read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Use basic math accurately, including addition, subtraction, multiplication, and division with whole numbers, common fractions, and decimals.
  • Be able to work an assortment of days, evenings, and weekends as needed.
  • Have basic driving and navigation ability.
  • Be able to use a delivery board system.
  • Have friendly communication skills and the ability to locate and stock parts.
  • Have safety knowledge and skills and be able to operate inventory systems and store equipment.
  • Have parts and automotive system knowledge and be able to operate POS and parts lookup systems.
  • Be skilled in using testing and diagnostic equipment for DIY services.
  • Meet the physical demands of the job, including walking or standing predominantly; talking and hearing; handling, reaching, climbing or balancing, and stooping, kneeling, crouching, or crawling; and frequently lifting or moving up to 50 pounds and occasionally up to 100 pounds.
  • Have the vision abilities needed for close and distance vision, color vision, depth perception, and adjusting focus.

Nice To Haves

  • Fleet safety certification.
  • Spanish language ability.

Responsibilities

  • Provide an excellent selling experience for DIY customers in person and by phone.
  • Achieve personal sales goals and help the store achieve its sales goals.
  • Provide DIY services such as battery installation and testing, and wiper installation.
  • Maintain store product and operational standards.
  • Handle inventory processes, including truck put-away, shoot-outs, cycle counts, and back stock.
  • Maintain store cleanliness, including floors, bathrooms, product facing, dusting, and the parking lot.
  • Perform general stocking, including truck stocking and back stock.
  • Safely deliver parts to customers as needed.
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